Business Development Associate

What is this role?

The Business Development Associate (BDA) role sits within Direct Outbound Sales and is a core engine for FlapKap’s growth. The BDA is responsible for high-volume outbound prospecting, booking qualified meetings, and conducting initial pre-screening of SME clients before handover to a Commercial Manager (CM).

This role is designed as both a performance-driven sales position and a structured development pathway. BDAs will build strong outbound sales skills, improve financial literacy, and gain hands-on exposure to SME financing, with a clear progression route into a Commercial Manager role.

Responsibilities:

• Source, identify, and qualify SME leads across the UAE market using digital tools and data platforms.
• Conduct high-volume outbound outreach (calls, follow-ups, prospecting) to SMEs
• Book qualified meetings for Commercial Managers using a structured booking sheet
• Maintain and update CRM with pipeline data, status updates, and conversion metrics.
• Actively participate in financial and product training
• Shadow Commercial Managers on live deals and client interactions 
• Gradually take on increasing responsibility across the sales and onboarding process as capability develops
• Work closely with Commercial Managers to build the skills required to manage the full end-to-end process, from initial outreach through to disbursement
• Contribute ideas, strategies, and market insights to continually improve the sales process.

• 2+ years of experience in business development, sales, or lead generation.
• Exceptional communication skills
• Strong research and digital prospecting skills (LinkedIn, Lusha, Apollo etc.).
• High resilience and work ethic - comfortable with volume outreach and rejection.
• Entrepreneurial mindset and self-starter attitude.
• Willingness to be proactive, learn and grow
• UAE market knowledge is a plus, but not mandatory.
• Finance background and knowledge is a plus, but not mandatory
  

We offer:

• Competitive Salaries
• Healthcare coverage
• A highly collaborative team environment that will support your professional and personal growth
• Progression opportunities based on performance
• A culture of learning and innovation