eToro is the trading and investing platform that empowers users to invest, share, and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest simply and transparently. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies, and benefit from shared knowledge. We have 40 million registered users from 75 countries, and our platform is available in 20 languages. eToro is an innovative, fast-growing business and is listed on Nasdaq in May 2025. We have over 1,500 employees across more than 10 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here.
eToro is on the hunt for a Business Development Associate who is a people person, customer-centric, and ready to transform newcomers into trading experts faster than you can say "stock market".
What will you be doing?
- Inbound Call Management / Outbound Call Activities: Conduct outbound onboarding calls to potential customers to assist them in starting their journey with eToro.
- Follow up on leads generated through marketing campaigns, referrals, or inquiries.
- Identify customer needs and provide tailored solutions that meet their requirements.
- Ideal to be capable of providing general market updates and understanding of the financial markets & products.
- Handle inquiries & verification of accounts, sharing our products and services, providing prompt and professional responses to customer questions and building strong customer relationships over the phone.
- Maintain accurate customer records in the CRM system, ensuring all interactions are documented.
- Achieve or exceed individual and team daily, weekly, and monthly targets to meet all KPIs set out in Service Quality Standards and Balanced Scorecard.
- Candidates with no experience are welcome to apply.
- Fluent in both written and spoken Chinese/ English. Candidates will use Chinese/ English to write and speak to clients.
- Strong verbal communication and active listening skills.
- Ability to handle high call volumes while maintaining quality and professionalism.
- Goal-oriented mindset with the ability to handle objections and close deals effectively.
- Excellent problem-solving skills and a customer-first mindset.
- Highly motivated and sales-driven individual who is also an excellent team player.
- Proficient in Microsoft Office.
This role will be based in our Singapore office. Candidates must have full working rights in Singapore.
Skills Required
- Fluent written and spoken Chinese and English
- Strong verbal communication and active listening skills
- Ability to handle high call volumes professionally while maintaining quality
- Ability to handle objections and close deals effectively
- Excellent problem-solving skills and a customer-first mindset
- Highly motivated and sales-driven, with strong teamwork skills
- Proficiency in Microsoft Office
- Full working rights in Singapore
- No prior experience required
What We Do
eToro is a multi-asset platform which offers both investing in stocks and digital assets, as well as trading CFDs. Please note that CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 67% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money. In the US, eToro only offers cryptoassests, no CFDs, and plans to expand its offering in the near future. eToro USA LLC; Investments are subject to market risk, including the possible loss of principal. Archived, "Virtual currencies are highly volatile. Your capital is at risk.” eToro AUS Capital Limited ABN 66 612 791 803 AFSL 491139. OTC Derivatives are leveraged financial products and considered risky. For clients with accounts under the Australian regulation: Real stocks are offered via a managed investment scheme. Interests are issued under ARSN 637 489 466 operated by Gleneagle Asset Management Limited ABN 29 103 162 278 AFSL 226199 and promoted by eToro AUS Capital Limited AFSL 491139. Your capital is at risk. Consider our Product Disclosure Statement (PDS).
