Business Development Associate (BDC) **ENTRY LEVEL**
Whaling City Auto Group is looking for the right person to help grow our business development center.
RESPONSIBILITIES:
- Daily duties include fielding incoming phone calls generated from the internet and traditional advertising
- Handles Internet inquiries
- Sets appointments for the Sales Team
- Checks e-mail frequently and responds to inquiries immediately
- Working directly with the sales and finance departments to assist customer requests
- Data mining to ensure customer retention and repeat sales
REQUIREMENTS:
- Automotive Business Development experience is preferred
- Excellent customer service skills
- Must be able to make multiple phone calls per day
- Strong communication skills are required
- Strong writing skills required
- Attention to detail required
- Pleasant and confident phone voice
- Drive to succeed
- Must be reliable
Compensation & Benefits:
The compensation package includes benefits such as medical, dental, and vision insurance, paid time off, and opportunities for career development within the company.
Schedule:
- 40 hours per week. Weekdays & Saturdays are required.
- This is not a remote position
Supplemental Pay:
- Commission
EEOC Statement:
Whaling City Auto Group is an equal-opportunity employer and prohibits discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Skills Required
- Automotive business development experience
- Excellent customer service skills
- Ability to make multiple phone calls per day
- Strong communication skills
- Strong writing skills
- Attention to detail
- Pleasant and confident phone voice
- Drive to succeed
- Reliability
What We Do
Whaling City Auto Group, operating as Whaling City Ford in New London, Connecticut, is an automotive dealership that provides new and used vehicles to customers in the region. Its sales team helps buyers understand their automotive needs, provides product information and test drives, and works with finance and service departments to complete purchases. The company emphasizes knowledgeable staff, quality vehicles, exceptional customer service, integrity, teamwork, and community presence.
