At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt is known for delivering delicious food to customers - but we also support companies through Wolt for Work. .Our team in Israel is growing, and we’re looking for a service-minded and detail-oriented Associate to join us!
What you’ll be doingAs part of the Wolt for Work department, we support two key B2B solutions: Wolt Benefits, which provides employee meal budgets for companies, and Wolt for Work, which focuses on serving companies’ office needs - including team orders, Happy Hours, gift cards, and office grocery top-ups.
In this role, you’ll be part of the Wolt for Work side of the team, responsible for supporting both new and existing corporate clients. This includes onboarding new customers, providing training and guidance, and delivering ongoing service and support to ensure a seamless and successful experience.
Day-to-day in this role, you’ll:
- Take ownership of a large portfolio of strategic corporate accounts
- Send contracts to new Wolt for Work clients and support them through the activation process
- Onboard and train new companies with a business account, guiding them through their first transactions and ensuring a smooth start
- Build trusted relationships with clients through regular check-ins and performance insights
- Provide ongoing support, including Happy Hour setup, business account management, operational guidance, and invoice-related inquiries
- Review and resolve client concerns, continuously improving the customer experience
- Identify growth opportunities for Wolt to further support and expand each client partnership
- Analyze data to spot trends, insights, and focus areas
We’re looking for someone who:
- Significant advantage if they’ve worked daily and directly with clients or businesses, especially in a front-facing capacity
- Possesses strong interpersonal skills and can adapt communication styles
- Is organized and structured, with experience using CRMs
- Is analytical, data-driven, and capable of turning insights into actions
- Thinks creatively and proactively solves problems
- Thrives in a fast-paced, ever-evolving environment
- Has a “get-stuff-done” mindset and natural ownership over their work
- Is fluent in both Hebrew and English (spoken and written)
- Has experience in CSS / sales / development – an advantage
At Wolt, we’re all about ownership, impact, and kindness. You’ll join a collaborative and motivated team that values getting things done while treating each other well.
This is a maternity leave replacement role, offering a great opportunity to gain hands-on experience in a growing B2B service within a successful tech company, work with talented local and international colleagues, and make a meaningful impact on client success from day one.
Next stepsIf this sounds like a role for you, we’d love to hear from you! Once you apply, our Talent Acquisition Partner will review your application. If there's a match, you'll be invited to a short intro call, followed by interviews with the hiring team.
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Top Skills
What We Do
Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.
