Business Development and Partnerships Manager, Payments

Posted An Hour Ago
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Lagos, Lagos Island, Lagos, NGA
Hybrid
Senior level
Fintech • Payments • Software • Financial Services
The Role
Drive revenue by identifying and closing mid-market and enterprise payment opportunities. Manage full sales cycle from prospecting to contracting, deliver product demos, negotiate commercial terms, onboard clients, maintain CRM pipeline, conduct business reviews, and provide market intelligence to refine commercial strategies and grow transaction volumes.
Summary Generated by Built In

Duplo is a Lagos-based fintech startup that enables businesses in Africa to automate their spend management, simplify cross-border payments, and control business finances all on one platform.

We want to make B2B payments as simple as P2P payment apps. Most business payments in Africa are made offline….yikes. We are on a mission to transform this. We are backed by top investors including Point Nine, Tribe Capital, Commerce Ventures, Liquid2 Ventures, Basecamp Fund, Soma Capital, YCombinator, Oui Capital, and others.

This is a unique opportunity. You'll have the responsibility and resources to take a significant part in the creation of a paradigm-changing product that will impact millions.

Responsibilities

Revenue Generation & Business Development

  • Identify, prospect, and qualify new business opportunities across the mid-market and enterprise segments through outbound and inbound channels.
  • Own business line revenue growth by developing and executing commercial strategies to drive customer acquisition and transaction volumes.
  • Build and maintain a strong enterprise sales pipeline, ensuring healthy deal progression and accurate forecasting.
  • Meet and exceed monthly, quarterly, and annual sales and revenue targets through effective pipeline management and deal execution.
  • Manage opportunities from initial engagement through proposal, negotiation, contracting, and close.

Customer Engagement & Solution Selling

  • Conduct structured discovery sessions to understand customer needs, payment challenges, and business objectives.
  • Deliver product demonstrations and solution presentations, positioning Duplo's solutions to address customer pain points and drive measurable business outcomes.
  • Develop commercial proposals, negotiate pricing, and ensure customer onboarding and compliance requirements are completed.

Customer Relationship Management

  • Build and maintain long-term relationships with enterprise clients, financial institutions, fintech partners, and strategic stakeholders.
  • Conduct regular business reviews to identify opportunities for customer growth, retention, upselling, and cross-selling across Duplo's product suite.
  • Address customer feedback proactively and collaborate internally to resolve issues, de-risk opportunities, and improve customer satisfaction.

Reporting & Market Intelligence

  • Maintain accurate CRM records, including pipeline status, forecasting, and customer engagement activities.
  • Prepare regular reports on sales performance, revenue, pipeline health, customer portfolio, and market trends.
  • Conduct market research to identify emerging business opportunities, regulatory developments, and competitive activity, using insights to refine sales strategies.

Requirements

  • Bachelor's degree in Finance, Economics, Business Administration or a related field. A Master's degree is an advantage.
  • 4–7 years of experience in Business Development, Enterprise Sales, Payments, SaaS, or Financial Services.
  • Proven track record of consistently meeting or exceeding sales and revenue targets within complex enterprise sales environments.
  • Strong understanding of payment systems, settlement processes, and collections workflows.
  • Experience selling to enterprise customers, financial institutions, fintech companies, or strategic partners.
  • Excellent negotiation, consultative selling, presentation, and stakeholder management skills, with the ability to engage senior business leaders.
  • Strong commercial acumen, analytical thinking, and problem-solving abilities.
  • Experience using CRM platforms such as HubSpot, Salesforce, or similar tools, with disciplined pipeline management and forecasting.
  • Strong written and verbal communication skills with excellent attention to detail.

Skills Required

  • Bachelor's degree in Finance, Economics, Business Administration or related field
  • Master's degree (advantage)
  • 4-7 years of experience in Business Development, Enterprise Sales, Payments, SaaS, or Financial Services
  • Proven track record of meeting or exceeding sales and revenue targets in complex enterprise sales
  • Strong understanding of payment systems, settlement processes, and collections workflows
  • Experience selling to enterprise customers, financial institutions, fintech companies, or strategic partners
  • Excellent negotiation, consultative selling, presentation, and stakeholder management skills
  • Strong commercial acumen, analytical thinking, and problem-solving abilities
  • Experience using CRM platforms such as HubSpot, Salesforce, or similar tools
  • Strong written and verbal communication skills with excellent attention to detail
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The Company
HQ: Santa Ana, CA
64 Employees
Year Founded: 2021

What We Do

Duplo helps businesses seamlessly navigate the complexities of local and international payments, expense management, and foreign exchange. Rooted in Africa but built for global commerce, Duplo empowers businesses to streamline financial operations and thrive in today's fast-paced, interconnected economy, grow their global footprint, and capitalize on the growth of emerging markets. Our platform offers a comprehensive, end-to-end solution for businesses to better manage their financial operations and local and international payments. Our expense management tools enable finance teams to easily handle approvals, manage reimbursements, submit receipts, calculate taxes, and generate accurate reports—enabling businesses to automate their workflows and reduce errors. We also offer multi-currency wallets, allowing businesses to negotiate, exchange, and send multiple currencies in one place, making international transactions and cross-border trade between Africa, Asia, and other regions more efficient. Our AI-powered platform brings a new level of fraud detection to spend management, flagging unusual expenses and ensuring consistency. Additionally, our direct debit functionality allows businesses to manage payments directly from their bank accounts or their existing ERP solutions, creating a seamless payment experience. What sets Duplo apart is our comprehensive end-to-end finance operations and payments platform, creating a two-sided network that connects buyers and suppliers. Backed by licenses such as PSSP, FINTRAC, FINCEN 2025, and IMTO, Duplo ensures secure and compliant transactions across countries. As an early mover with experienced leadership, Duplo is positioned to deliver the tools businesses need to thrive in today’s interconnected world. With Duplo, businesses can take control of their financial operations and payments, eliminate errors and inefficiencies, and unlock new opportunities for growth.

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