The Role
Analyze business data, develop dashboards and scorecards, and present findings to stakeholders. Research processes, identify improvements, support product requirements, build account strategies, and assist in organizational solutions while maintaining quality standards and continuing education.
Summary Generated by Built In
Analyzes data and presents findings to business owners. Assists Broadspire GBSC management in developing dashboard and scorecards to represent metric results.
Responsibilities- Performs research and analysis of existing processes and helps develop strategies and enhancements for improvement.
- Analyzes information, methods, systems and procedures to determine the most useful solution for improvement or new business areas.
- Consolidate data into actionable summaries to ensure stakeholders have the information necessary to make informed business decisions.
- Develops and/or maintains new or improved processes based on findings and analysis.
- Plans, coordinates and implements all phases of moderately complex reporting and data analysis.
- Charts existing business processes in order to define current business activities for the development of procedures and models.
- Work closely with Broadspire GBSC management to communicate root causes for customer success or failure, and help drive requirements for product enhancement and development.
- Works with business owners to build account specific strategies that will lead to measurable success.
- Assists with projects to build organizational solutions that we can offer to our clients.
- Upholds the Crawford Code of Conduct.
- Bachelor's degree in Statistics, Math, Economics or related field.
- Data analysis projects.
- Internship or Co-op experience in related field is strongly preferred.
- Argumentative essays that demonstrate clear analysis of complex problems and holistic thinking.
- Lean Certification or any QMS certification.
- Advanced in MS Excel and PowerPoint.
- Some experience in MS Access preferred.
- Any other programming or database experience preferred.
- Capable of quickly learning new tools as needed and training others in the use of those tools.
- Understanding of the scientific method.
- Excellent logic.
- Understanding of statistics preferred.
- Ability to articulate complex concepts simply for a non-technical audience.
- Must complete continuing education requirements as outlined by Crawford Educational Services.
- 2 years of Business Data Analytics experience especially around the use of Power BI, Excel, Dashboards and problem-solving skills (background in Lean or Six Sigma)
Skills Required
- Bachelor's degree in Statistics, Math, Economics or related field.
- 2 years of Business Data Analytics experience, especially using Power BI, Excel, and dashboards; problem-solving skills and Lean or Six Sigma background.
- Data analysis project experience.
- Internship or Co-op experience in related field.
- Argumentative essays demonstrating clear analysis of complex problems and holistic thinking.
- Lean Certification or any QMS certification.
- Advanced skills in MS Excel and PowerPoint.
- Some experience in MS Access.
- Other programming or database experience.
- Capable of quickly learning new tools and training others in their use.
- Understanding of the scientific method.
- Excellent logical reasoning.
- Understanding of statistics.
- Ability to articulate complex concepts simply for non-technical audiences.
- Must complete continuing education requirements as outlined by Crawford Educational Services.
- Uphold the Crawford Code of Conduct.
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The Company
What We Do
Based in Atlanta, GA Crawford & Company(R) (www.crawco.com) is the world's largest publicly listed independent provider of claims management and outsourcing solutions to carriers, brokers and corporates, with an expansive global network serving clients in more than 70 countries. The company’s shares are traded on the NYSE under the symbols CRD-A and CRD-B.
