Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
Zipline is building an autonomous delivery system that moves medical supplies, food, and retail products where people need them. As Platform 2 scales, Marketing, Commercial, and Growth teams need a shared, trusted view of customer behavior, commercial performance, and where to focus investment. As an embedded partner within the centralized Data Science & Analytics team, you will own the measurement, analysis, and reporting that moves those questions into business action. You will help leaders prioritize campaigns, commercial opportunities, and growth initiatives while building durable performance visibility for a growing autonomous delivery business.
What You'll Do- Own analyses of customer behavior, commercial performance, market dynamics, and Platform 2 growth opportunities.
- Define KPI frameworks and metric definitions that give Marketing, Commercial, and Growth teams a consistent view of progress against strategic priorities.
- Build and maintain business-facing dashboards and self-service reporting that stakeholders use to assess performance and plan action.
- Translate analysis into recommendations that inform campaign investment, commercial prioritization, growth initiatives, and strategic tradeoffs.
- Monitor performance to identify material trends, risks, and opportunities requiring a decision or change in business approach. - Partner with Data Science, Product, and business teams to improve data quality, reporting capabilities, and analytical processes.
- Use AI-enabled workflows to automate recurring reporting and analysis, reducing manual work and improving the speed of insight delivery.
- 3+ years of experience delivering analytics or business intelligence work in analytics, operations, technology, logistics, eCommerce, or a related environment. - Advanced SQL proficiency and experience querying complex relational datasets.
- Experience building business-facing dashboards in Sigma, Tableau, Looker, Power BI, or a similar platform.
- Familiarity with data warehouses such as Snowflake or Redshift and a scripting language such as Python.
- Ability to turn ambiguous commercial or growth questions into rigorous analyses, clear measurement approaches, and actionable recommendations.
- Strong communication and business judgment, with evidence of helping technical and non-technical stakeholders act on data.
- Experience using AI tools to automate analytical workflows or recurring reporting, plus a bachelor’s degree in a quantitative or related field.
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Skills Required
- 3+ years of experience delivering analytics or business intelligence in analytics, operations, technology, logistics, eCommerce, or related environment.
- Advanced SQL proficiency and experience querying complex relational datasets.
- Experience building business-facing dashboards in Sigma, Tableau, Looker, Power BI, or a similar platform.
- Familiarity with data warehouses such as Snowflake or Redshift.
- Experience with a scripting language such as Python.
- Ability to turn ambiguous commercial or growth questions into rigorous analyses and actionable recommendations.
- Strong communication and business judgment with evidence of helping technical and non-technical stakeholders act on data.
- Experience using AI tools to automate analytical workflows or recurring reporting.
- Bachelor's degree in a quantitative or related field.
Zipline Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zipline and has not been reviewed or approved by Zipline.
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Healthcare Strength — Healthcare coverage is consistently described as comprehensive and high quality, with multiple plan choices, low out‑of‑pocket costs, and additions like HRA, One Medical, and fertility support.
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Parental & Family Support — Parental and family leave is highlighted as generous and meaningfully used, reinforcing support for major life events.
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Leave & Time Off Breadth — Paid time off, sick days, and holidays are portrayed as solid and broadly available, contributing to overall benefits depth.
Zipline Insights
What We Do
Zipline is the world's largest autonomous delivery network and is powered entirely by fixed-wing drones. Our fleet circles the equivalent distance of the equator every 2.5 days, and we have shipped hundreds of thousands of critical medical products across Rwanda, Ghana, and now beginning in the United States.
Why Work With Us
Zipline is the perfect intersection of super cutting-edge tech, deep social mission, and extremely compelling business case. Our small, scrappy, customer-obsessed, humble, and mission-driven team has set the bar for what is possible in the drone logistics industry globally, and has designed some incredibly elegant technology in the process.
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