Business Controls Testing Project Manager

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The First Line of Defense (1LOD) Business Controls Group assumes the role of a facilitator and advisor to business process owners, guiding them in understanding the correlation between effective risk management and operational efficiencies. Our objective is to foster a comprehensive comprehension of risk considerations that drive resilience and ensure compliance with applicable laws and regulations. In alignment with the overarching priorities of our company, we contribute significantly to maintaining a safe and sound operational environment. Furthermore, we actively participate in the evaluation and assessment of risk factors to support strategic decision-making. Simultaneously, we support the strategic advancement of scalable initiatives in people, processes, and technology.
The Business Control Testing (BCT) team is responsible for executing control testing activities to evaluate the effectiveness of SoFi's Internal Controls. If you possess a commitment to meticulous risk oversight, regulatory adherence, and a keen interest in the evaluation and assessment of risk landscapes, we invite you to consider this opportunity within our team.
The role:
SoFi is seeking a BCT Project Manager (PMO) within the 1LOD Business Controls Group, reporting to the Head of Business Control Testing & Reporting. As the BCT Project Manager you will be responsible for managing and coordinating the execution of control testing initiatives to assess the design and operating effectiveness of internal controls. This role will provide project management leadership, ensuring efficient, consistent, and timely execution of control testing activities, as well as supporting ongoing process improvement efforts. You will collaborate with business stakeholders, risk partners, and internal teams to maintain the BCT framework, including control testing standards, reporting, and analytics.
The BCT Project Manager will be responsible for:

• Overseeing the planning, coordination, and execution of control testing initiatives across the 1LOD to ensure that testing activities are conducted on time, within scope, and aligned with organizational risk management priorities.
• Supporting the development of high-quality, consistent control testing methodologies and processes, focusing on driving efficiencies and enhancing the effectiveness of control testing across business units.
• Assisting business stakeholders, risk partners, and compliance teams in establishing and maintaining control inventories, workflows, and processes to ensure consistent control testing and alignment with regulatory requirements.
• Monitoring changes in regulatory guidance, enterprise standards, and industry trends to proactively manage project impacts, support remediation efforts, and develop action plans to address identified control gaps or deficiencies.
• Driving continuous improvement efforts by implementing initiatives aimed at increasing the efficiency, productivity, and scalability of control testing processes, and ensuring alignment with company-wide goals.

Overall, work will also include driving improvement efforts in efficiency, effectiveness, and productivity, including implementing initiatives across 1LOD Business Controls Group.
What you'll do:

• Develop and manage detailed project plans for control testing initiatives, ensuring alignment with organizational and regulatory objectives.
• Oversee project resources, timelines, and deliverables, ensuring successful completion of control testing activities.
• Proactively identify and resolve risks and issues in control testing projects and escalate to leadership as necessary.
• Serve as the primary point of contact for control testing, reporting, and analytics projects, coordinating communication between business units, compliance teams, and other risk management functions.
• Provide regular project updates, reports, and deliverables to senior management and stakeholders.
• Collaborate with business stakeholders and functions to ensure control inventories, descriptions, and processes are updated and aligned with regulatory guidance.
• Implement and maintain quality assurance processes to ensure control testing activities adhere to internal standards and are consistently executed.
• Drive process improvement initiatives, focusing on enhancing the efficiency, effectiveness, and scalability of control testing methodologies.
• Track and report on key performance metrics related to control testing projects, identifying opportunities for continuous improvement.
• Ensure control testing documentation is comprehensive, accurate, and maintained in accordance with regulatory requirements.
• Develop and enhance control testing reports and dashboards using data analytics and visualization tools to communicate key findings and insights to stakeholders.
• Monitor regulatory changes and ensure that control testing procedures are updated accordingly.
• Provide day-to-day guidance to control testing teams, ensuring alignment with methodologies and project expectations.
• Assist in the development of training programs aimed at enhancing the control testing team's skills and knowledge in risk management and regulatory compliance.

What you'll need:

• Minimum 5+ years of project management experience, preferably within control testing, risk management, internal audit, or related roles in financial services, fintech, or technology sectors.
• Proven ability to manage large-scale, cross-functional projects in highly regulated environments.
• Strong experience in control testing, quality assurance, and process optimization.
• PMP, PRINCE2, or equivalent project management certification is preferred.
• Bachelor's degree in business, Finance, Risk Management, or a related field.
• Relevant certifications such as CIA, CISA, CPA, or audit-related qualifications are a plus.
• Strong project management expertise, with experience using tools like MS Project, Jira, Asana, or similar platforms.
• Excellent communication and stakeholder management skills, with the ability to collaborate effectively across departments.
• Analytical mindset with experience in data analytics, reporting, and process improvement.
• Knowledge of control testing frameworks, risk management standards, and relevant regulations (e.g., SOX, AML, GDPR).

The following experiences are a plus:

• Payments, FinTech, and Startup experience a plus
• Performing data analysis using data mining and visualization techniques (Alteryx, Tableau, SAS, SQL, R, Python)
• Familiarity with the FRB, OCC, FDIC, and CFPB examination procedures is a plus

Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].
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Internal Employees
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