Duties and Responsibilities
1. Evolves the control strategy, operating model, and multi-year control roadmap for Client Administration, ensuring alignment with business objectives, enterprise risk frameworks, and regulatory expectations.
2. Serves as advisor to department leadership on risk appetite, emerging risks, control investments, and prioritization decisions. Translates risk insights into recommendations that strengthen business outcomes and risk management practices.
3. Leads Client Administration participation in enterprise and divisional control initiatives. Represents the department in cross-functional forums and builds strategic partnerships across Risk, Compliance, Operations, Product, Technology, Information Security, Internal Audit, and Legal to influence control standards, governance practices, and risk mitigation strategies.
4. Owns departmental control governance forums, control health assessments, metrics, dashboards, and reporting, providing transparent insight into control effectiveness, risk exposure, issue trends, and required leadership actions.
5. Owns and maintains Client Administration control inventory and coordinates department risk assessments, including oversight of issue identification, action planning, remediation, validation, closure, and escalation of material risks.
6. Leads the design and execution of control monitoring and oversight, including control execution, evidence collection, exception management, and assessment of control effectiveness and sustainability.
7. Leads remediation efforts, control improvements, audits, regulatory reviews, and independent assessments. Ensures documentation, evidence, management responses, and remediation commitments are complete, accurate, and timely.
8. Drives process improvement, control simplification, and automation to reduce risk, improve efficiency and evidence quality, and strengthen the scalability of the control environment.
9. Serves as the department’s recognized subject matter expert for controls and governance, providing thought leadership on complex control matters, challenging proposed solutions when risk is not appropriately addressed, and mentoring risk and controls professionals.
10. Maintains current knowledge of Vanguard policies, industry practices, regulatory developments, and emerging risks, applying this knowledge to proactively strengthen the department control environment. Leads special projects and performs other duties as assigned.
Qualifications
• Undergraduate degree or equivalent combination of training and experience.
• Minimum of five years of related business experience, including demonstrated insight of complex risk, controls, governance, audit, or remediation efforts.
• Advanced knowledge of business controls, risk management practices, control design, monitoring, testing, issue management, and governance.
• Demonstrated ability to establish strategy, shape multi-year direction, and translate enterprise risk expectations into practical operating models.
• Demonstrates, judgment, communication, influencing, problem-solving, and interpersonal skills.
• Ability to lead through influence across organizational boundaries and align senior stakeholders on complex risk and control decisions.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Skills Required
- Undergraduate degree or equivalent combination of training and experience
- At least five years of related business experience
- Experience with complex risk, controls, governance, audit, or remediation efforts
- Advanced knowledge of business controls, risk management practices, control design, monitoring, testing, issue management, and governance
- Ability to establish strategy, shape multi-year direction, and translate enterprise risk expectations into practical operating models
- Strong judgment, communication, influencing, problem-solving, and interpersonal skills
- Ability to lead through influence across organizational boundaries and align senior stakeholders on complex risk and control decisions
Vanguard Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.
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Retirement Support — Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
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Affordable Benefits — Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.
Vanguard Insights
What We Do
We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.
