Business Control Specialist (Data Insights & Digital Controls)

Job Title – Business Control Specialist (Data Insights & Digital Controls)

Reports to – Business Control & Insights Manager

Location – Rabobank Dublin

Hours of Work:  Hybrid Working - 8am to 4pm or 9am to 5pm

(This role may require occasional later working hours to support North America during month‑end activities)

Right to Work in Ireland – All candidates must have the Right to Work in Ireland and be an EU Citizen or holder of a Stamp 4 Visa

Role Description:

We are looking for a Business Control Specialist - Operational Data Insights to join the CBS Business Control & Insights team (BC&I). BC&I is a centralised operational control and insight function supporting consistent control execution, operational stability, and visibility of performance, risk and recurring issues across North America and Europe, Africa & Asia.

Purpose of the role:

To turn operational data into actionable control insight, helping BC&I identify emerging risks, monitor digital workflows, and support better decisions across regions. This role is focused on insight, data quality, reporting interpretation and digital control monitoring. It is not a report production role; the value is in explaining what the data means, what risks are emerging, and what action is needed.

As operations become more digital and automated, this role will help ensure speed and efficiency do not weaken control, data quality, auditability or human accountability. The successful candidate must work independently, engage stakeholders directly, challenge outputs, and drive actions through to resolution.

Success in this role means BC&I can see issues earlier, explain trends clearly, and use data to drive better control decisions.

Main tasks of the role:

In this role, you will:

• Review operational data to identify trends, exceptions, recurring issues and control gaps
• Develop reporting, scorecards and dashboards that highlight risks, themes and actions
• Explain movements in key metrics such as breaks, aged items, volumes, SLA performance and error rates
• Validate data quality and challenge outputs before they are used for decision-making
• Support root cause analysis and track actions through to resolution
• Help define process health indicators across regions, teams and digital workflows
• Monitor automated or digital workflow outputs for data quality and control indicators
• Identify where process or workflow changes may create control, data quality or segregation of duties risks
• Ensure client, confidential and control-related data is handled in line with approved tools, data policy and confidentiality requirements
• Use approved tools to improve analysis, issue summaries and insight generation, while validating outputs before use
• Work with Operations, Risk, Technology, Change and regional stakeholders to improve outcomes
• Support core control activity where required, while maintaining focus on insight, data quality and control monitoring

Technical requirements of the role:

• Degree in Business, Finance, Economics, Data/Analytics, or equivalent practical experience
• 5+ years in operations, controls, finance, or data‑driven roles (banking/fintech helpful but not essential)
• Strong analytical skills with solid Excel capability; exposure to Power BI or SQL is a plus
• Strong communication, stakeholder management, ownership and attention to detail
• Proven accuracy, ownership, and ability to work across teams (Operations, Risk, Tech, Business Change Management)
• Comfortable supporting team adoption of digital, automated and AI-enabled ways of working
• Strong professional proficiency in English is required to perform reporting, documentation, and communication responsibilities

Our People & Recruitment Commitment :
At Rabobank, our people are at the heart of everything we do. We offer the opportunity to work with purpose, grow a career without limits and be part of a supportive, collaborative team.
All vacancies are managed directly by our internal Recruitment Team/HR Team.

Unsolicited CVs or speculative contact from unapproved agencies are not accepted, and no fees will be payable.

Equity, Inclusion & Accessibility:

We are an equal opportunities employer. We welcome applications from all qualified candidates regardless of gender, race, ethnicity, disability, age, sexual orientation, religion, family status or any other protected characteristic. We are committed to providing reasonable adjustments throughout the recruitment process to support all candidates. If you need any assistance or reasonable accommodation please reach put to our Recruitment/HR Team before an interview. This information will be treated confidentially and will only be used to arrange your requested support.
Encouraging All Talent to Apply :

We understand that the confidence gap or reasonable accommodations can discourage great people from applying. Even if you don’t meet every requirement, we encourage you to express your interest — your skills, experience and potential are what matter.

Compliance & Transparency:

All recruitment materials are designed to meet or exceed legal and regulatory requirements, including the Irish Equality Acts 1998 – 2015 and the EU Pay Transparency Directive 2023 - 2026, ensuring fairness, transparency and equal access for every applicant.