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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role
Business Continuity Senior Analyst will have responsibility for supporting SoFi (including subsidiaries) Business Continuity Framework within the Independent Risk function. The position will directly own, manage, and participate in completing, but not limited to, business impact analysis, business continuity plans, business continuity testing programs & continue to develop the business continuity program to improve resiliency and protect SoFi’s people, assets, infrastructure, and reputation. This role will report to the Business Continuity Manager.
What you’ll do:
Implement… Lead business wide efforts to drive and complete business impact analysis (BIA), business continuity plans (BCP) & risk assessments. This includes updating existing and creating new BIA’s / BCP documents with cross functional departments and efforts in accordance with business continuity policy & framework.
Trusted Partner… Collaborate with and train leaders, product owners, business units and key stakeholders throughout the business to identify business critical applications, third parties, processes, and procedures as part of the Business Continuity program.
Educate end-users, business units, leaders and all employees you come across functionally with and to support the need to develop strong, coordinated business continuity plans.
Innovate… use your experience and background to assist in implementing and improving an expansive business continuity framework. Share your broad experience across the organization to build business continuity best practices.
Drive performance outcomes... deliver industry best practices, tools, systems, guidance, and training to increase awareness & focus related to business continuity.
Provide leadership, vision, management, goals, priorities, and metrics to the Business Continuity program
Lead design… including facilitating & participating in testing/exercises, training sessions & awareness communication tools for SoFi in accordance with Business Continuity Framework & regulatory requirements.
Coordinate and be an active member of the Crisis Management & Emergency Response Teams.
Participate and lead the execution of the Business Continuity program for SoFi.
Establish effective, efficient, and supportive independent relationships with all functional areas.
Support regulatory examinations and other supervisory activities as required.
What you’ll need:
Bachelor’s degree in risk management, business administration or related field/discipline such as, but not limited to emergency management and/or business continuity.
5+ years relevant experience in business continuity & incident management supporting an organization in the financial industry. Includes active involvement in supporting a business continuity program through leading & completing business impact analysis, business continuity plans and risk assessments.
Proven knowledge of current business continuity planning techniques and methods utilized in completing business impact analysis and risk assessments.
Experience in developing and facilitating business continuity tests and exercises
Experience with Business Continuity standards and frameworks
Excellent verbal/written communication skills with ability to explain business continuity, benefits, and goals of the program.
Excellent data analysis and reporting skills.
Strong organization skills and ability to remain calm under stress.
Demonstrated collaboration and influencing skills
Proficiency with Google Suite and/or Microsoft Office products
Knowledge and experience with business continuity and mass notification tools.
Ability to make decisions, problem solve, work well cross functionally & independently across the entire organization.
Fluent in English
Nice to have:
Business Continuity certification (ABCP, CBCP, MBCP or equivalent preferred).
Fluent in Spanish (Not required)
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What We Do
SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions. Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world. For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way. At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.
Why Work With Us
Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
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