Business Continuity Disaster Recovery Coordinator

About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 

Compensation Range

Hourly: $38.65 - $51.45 (Amount based on relevant experience, skills, and competencies.)

About This Job

The main purpose of this job is to support the implementation of the Bank’s overall Business Continuity Management (BCM) program to ensure the ability to continue operations during significant business disruptions. Guidelines and policies must align with existing regulatory standards.

Essential Functions

• Support the development and implementation of operating plans for the Business Continuity Management (BCM) group, including but not limited to crisis communications, crisis management, emergency response, business continuity, application recovery, market response and branch response plans

• Support the implementation of corporate business continuity policies and procedures.  Evaluate and audit business resumption plans for all business units and I.T. applications using Fusion Framework System.  Provide ongoing support in all aspects of BCM to all business units as needed.

• Continually review existing processes in the department and identify process improvements.  Support ongoing BCM training for all business units and executive teams.

• Participate in regular and ongoing enterprise-wide risk assessments to identify points of vulnerability and recommend mitigation strategies

• Support annual business impact analysis and assist business units in determining level of criticality of all business processes, acceptable recovery time periods, and required resources

• Support the development of business continuity testing/exercising methodologies; plan and coordinate the testing/exercising of recovery support and business resumption procedures in all functional areas through facilitation of tabletop exercises, simulations, and recovery exercises

• Support the management of business resumption sites located in Olathe and St. Louis 

• Collaborate with Physical Security and Corporate Facilities in implementing emergency response procedures

• Support the provision of adequate tools, resources and plans for managing bank-wide emergency communications, including maintenance and training on the emergency notification tool

• Support business units in business resumption efforts during a disaster or crisis through the implementation of response plans and alternate operating strategies

• Support Information Technology in recovery of operations during a disaster or crisis through facilitation of communications

• Support regular and ongoing reviews of regulations for impact on BCM planning, make recommendations, and implement standards to ensure awareness and compliance

• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Strong knowledge of related regulations and compliance requirements

• Strong knowledge of business continuity/disaster recovery management trends, current events and best practices

• Strong knowledge of business continuity related programs, tools, and emergency notification systems

• General knowledge of information technology, information security, network, facilities management, and physical security & safety

• Ability to occasionally travel to locations for disaster recovery assistance or exercise / test management

• Ability to be on call 24/7 for coordination or participation in disaster recovery/crisis management events as required

• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook  

Education & Experience

• Bachelor’s degree in Business, Emergency Management, Business or Public Administration, Public Health, Computer Science or Information Systems Administration, or equivalent combination of education and experience required

• 5+ years of related business continuity/disaster recover experience required

• Experience with Fusion Framework System preferred

• Certified Business Continuity Professional (CBCP, Disaster Recovery Institute International) or equivalent Professional (Business Continuity Institute) accreditation preferred

**Level of role is determined by knowledge, experience, skills, abilities, and education.

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.  This compensation range is for the Business Continuity & Disaster Recovery Coordinator and Senior Business Continuity & Disaster Recovery Coordinator job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $38.65 to $51.45 per hour.

#LI-Hybrid

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.  Click here to learn more.

Location: 811 Main St, Kansas City, Missouri 64105

Time Type:

Full time