A day in your role:
- Workshop Facilitation -Responsible for the facilitation of requirements workshops with customers, using standard methodology templates to obtain specific project outcomes.
- Requirements Analysis - Responsible for analysing customer business processes as a precursor to solution design. Ensure alignment of business processes to product capability, work closely with customers to leverage product capability, and best maximise long-term business value from the solution.
- Solution Design - In conjunction with the Technical Consultants, you will be responsible for architecting a design solution that meets the customer's documented requirements.
- Solution Configuration - Responsible for configuring the Objective product suite to conform to the documented solution design and making evolutionary improvements to the solution by prototyping the solution with the customer.
- Advanced Training - Train customers in advanced aspects of Objective product use and product administration
- Functional and UAT Testing - Responsible for preparing test cases and detailed scripts to support customer functional and user acceptance testing.
- Customer Satisfaction - Manage professional relationships with customers to foster long-term, trusted advisor status and ensure they receive maximum value from Objective solutions.
- Personal Utilisation is a crucial responsibility with an individual goal of greater than 70% billable utilisation.
Your skills, experience and beyond:
- At least 3-4 years experience in the roll-out of large complex projects leveraging commercial off the shelf solutions, with specific emphasis on business process mapping.
- Demonstrated experience in business analysis or consulting roles.
- Hands-on experience in UML or similar process/data modelling experience.
- End-user training delivery experience would be desirable.
- Significant participation in functional, integration or UAT testing on at least one project.
Top Skills
What We Do
We’re formed by a team of creators, passionate about code, agile methodology and focused on sharing knowledge to generate value for our customers through digital solutions.
Discovering innovative paths in complex and strategic projects, we guarantee the quality of delivery in scale through continuous tests automation, which creates the necessary confidence for creating long-standing relationships among employees, customers and partners.
For over 20 years, we have contributed to the success of the largest telecommunications companies in Brazil with digital solutions for billing and subscribers management. And through our experience and knowledge, we expanded our offerings with a portfolio of digital solutions, consultancies and software development teams for the most varied market segments, such as manufacturing, finance, education, retail, health and utilities.
The United States unit was founded in 2017, in Chicago, allowing us to deliver the same quality, expertise and specific IT solutions to American companies.
The company belongs to the Objective Group, which includes E-TRUST, specialized in information security and Identity Management, CodeIT, which develops systems for insurance and social security and ELEFLOW with BI solutions and Big Data Analytics.
If you like challenges, learn constantly and value personal connections, join us!
Other interesting information about us you should know:
- One of the best companies to work in Paraná, Brazil, according to GPTW
- We offer one of the best remuneration in Brazilian IT market, according to Glassdoor
- Offices in Brazil (São Paulo, Maringá, Curitiba) and Chicago
- We’re a benchmark of agile development, with a case published on ‘The Scrumban [R]Evolution: Getting the Most Out of Agile, Scrum, and Lean Kanban’ book, from Ajay Reddy
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