Needs Analysis and Solution Design
- Conduct early-stage discovery workshops to unravel client needs and shape solutions.
- Identify client problems and requirements through stakeholder interviews and workshops.
- Collaborate with Technical Consultants and Developers to plan and design creative solutions.
- Help clients make informed decisions tailored to their specific constraints.
Solution Delivery and Change Management
- Guide clients on best practices for monday.com implementation and governance.
- Utilize IPaaS solutions such as Make.com and Zapier to create low/no-code integrated systems.
- Propose and execute process improvements to enhance client's efficiency.
- Apply various strategies for project and change management aligned with IT industry.
- Enable clients to measure the impacts of our solutions by creating tangible metrics.
- Compile comprehensive engagement reports detailing findings, recommendations, and solutions.
- Provide solution support and training to stakeholders and end-users.
PreSales
- Engage with clients early in their journey, empathizing with their challenges and formulating solutions.
- Craft thoughtful proposals, detailing proposed solutions and effort estimates.
- Deliver application demos for a variety of client stakeholders.
Organisation and Communication
- Juggle multiple complex projects and deliverables simultaneously.
- Act as the main client contact, ensuring efficient and professional communication.
- Prioritize and manage your workload effectively.
- Fosters two way communication with others. Maintains continuous, open and consistent communication
- Proactive in understanding competition, and Adaptavist winning position in the market
What we're looking for
- Experience with delivering monday.com professional services engagements with customers in the mid-market to Enterprise range
- Familiarity with Agile, ITSM, ESM, and other industry practices.
- Experience managing change within a technical environment.
- Proficiency with the Adaptavist tool suite and partner platforms like GitLab, AWS, etc.
- Readiness to specialize in monday.com products (monday CRM, monday Dev, monday Service) for deeper subject matter expertise.
- Familiarity with knowledge management platforms such as Grammarly, Coda, or Notion is a plus; openness to adopting new AI-driven tools as the ecosystem evolves is expected
- Stellar communication skills with the ability to adapt technical details for varying audiences.
- Exceptional emotional intelligence and interpersonal abilities.
- Excellent ability to prioritize and manage a personal workload effectively.
- Existing certifications in the monday.com ecosystem
- Understanding of Enterprise Architecture, on-prem, and cloud IT environments.
- Proven experience multitasking in a fast-paced Tech environment.
- Experience in project management, leadership or mentorship roles
- IPaaS solutions such as Make.com and Zapier to create low/no-code integrated systems
- Coding experience with C#, Java or Python would be a bonus
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What We Do
Adaptavist is a global technology and innovative solutions provider, helping organisations boost agility and overcome the challenges of digital transformation. Founded in 2005, its team spans over 600 employees globally, with an 18,000+ customer base representing more than half the Fortune 500. We help put change at the heart of your business by supplying technology, providing advice, and delivering change through modern, iterative approaches to development, deployment, and application lifecycle management. Our expertise isn’t limited to one technology or skill set, providing access to a wealth of certified experts across agile transformation, DevOps, cloud technology, enterprise service management and more, with vast experience helping organisations get more from their digital investments.









