We are Emma – The Sleep Company. Founded in 2015, we have grown into the world’s largest direct-to-consumer (D2C) sleep brand, with a presence in over 20 markets and more than 35 Emma stores across Europe.
Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide.
It’s our people who bring this mission to life. At Emma, you’ll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together.
Ready to awaken your best with us?
What you´ll do:
- Own and drive regional commercial excellence for the European D2C business by defining scalable campaign structures, best-practice frameworks, testing pipelines, and implementation playbooks that enable adoption and measurable performance impact across markets.
- Partner with EU country teams to strengthen forward-looking forecasting, budget planning, and market performance visibility, ensuring alignment on trends, risks, opportunities, and P&L implications together with Controlling.
- Monitor process implementation, governance, and KPIs across markets and departments, identifying risks and growth opportunities to accelerate Emma’s EU growth.
- Identify, structure, and lead high-impact cross-country initiatives that create regional advantage, embed best practices, and establish clear decision-making models across European markets.
- Build scalable systems, processes, and playbooks that enable local country teams to deliver consistent commercial results independently while maintaining strong regional alignment.
- Act as a sparring partner to country teams by enabling knowledge transfer, performance scaling, and strategic alignment while respecting local market ownership.
- Lead strategic projects at the intersection of operations, commercial strategy, and execution, ensuring Europe-wide coordination, accountability, and business impact.
Who we´re looking for:
- Strategic & Structured Thinker: You connect campaign mechanics, financial KPIs, and supply constraints into coherent regional planning and execution.
- Experienced Operator: You have 3–5+ years of experience in business operations, strategy, or consulting—ideally within e-commerce or performance-driven environments.
- Ownership Mentality: You act with autonomy, define the “how,” and drive initiatives forward independently, without waiting for perfect conditions.
- Data-Led & Commercially Sharp: You use data to make decisions, quantify impact, and challenge assumptions in campaign or financial planning.
- Strong Cross-Functional Driver: You lead by influence, not authority. You bring teams together and drive alignment between Global, Regional, and Local functions.
- Execution-Oriented Leader: You thrive in fast-paced environments, prioritize clearly, and follow through with high operational standards.
- Fluent in English: You work confidently across multicultural teams and communicate clearly in a distributed, international setup.
What we offer:
- Responsibility and decision-making authority from your first day
- The opportunity to work on challenging tasks that contribute to your professional growth
- Work independently and as part of a dedicated, international team
- Private Health Insurance and 24 vacations days per year, with 1 extra day per year worked (until a limit of 29 days per year)
- 22 remote days per quarter policy, with offices in Parque das Nações, Lisbon.
- Work with and learn from experts in diverse fields
- Get to know your team members at our exciting company events
- Working from a pet-friendly office
We are on a mission to become No.1 in the world of sleep, and we’re looking for driven, ambitious people to help us shape what’s next. If you’re curious, hands-on, and ready to challenge the status quo, you’ll find the space here to make things happen and create real impact.
We are proud to be an equal opportunity employer and are committed to building an inclusive workplace. We celebrate diversity and consider all qualified applicants regardless of race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Our aim is to get back to you within a few days. Due to the high volume of applications, there may be slight delays, but we’ll get back to you as soon as possible.
Skills Required
- 3-5+ years experience in business operations, strategy, or consulting (ideally within e-commerce or performance-driven environments)
- Experience with forecasting, budget planning, and P&L implications
- Proven ability to build scalable systems, processes, and implementation playbooks
- Data-led decision making and ability to quantify impact using KPIs
- Strong cross-functional influencing and stakeholder management skills
- Ownership mentality and ability to drive initiatives independently
- Execution-oriented with ability to prioritize and deliver in fast-paced environments
- Fluent in English
What We Do
We are Emma – The Sleep Company. We revolutionise sleep by pushing the boundaries of what technology can do for rest. Our aim is to awaken people's best by enhancing their sleep. We are one of Europe’s fastest-growing sleep innovation companies with 1000 + team members, representing over 65 nationalities at our international offices in Frankfurt, Lisbon, Manila, Mexico City and Bucharest. Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to unlock their full potential professionally and personally. Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age
