Join us as a Learning and Development Manager,
- Partner with senior stakeholders to identify capability priorities that support business strategy, performance and future workforce needs
- You’ll diagnose capability and performance challenges, recommending targeted interventions that improve business, colleague and customer outcomes
- You'll play a key role in shaping capability investment decisions, using insight, evidence and commercial understanding to influence priorities across the organisation
- We're offering this role at Director level
What you’ll do
As a Business Capability Manager, you’ll help the business build the capabilities needed to deliver current priorities and future ambitions. Working closely with business leaders, you’ll identify capability gaps, develop targeted plans and recommend the interventions most likely to improve performance and business outcomes. You’ll drive adoption and application of capability solutions, making sure colleagues can build skills and apply learning effectively in their day-to-day roles and maximise business impact and value.
You’ll be:
- Prioritising capability activity based on business value, strategic importance and risk considerations
- Managing and optimising capability portfolios, making sure investment is focused on the areas of greatest impact
- Defining, measuring and communicating capability outcomes using business, performance and behavioural data
- Driving the adoption and application of capability solutions through learning, coaching, practice, communities and workplace support
- Representing business capability priorities across the wider Learning & Development community and enterprise network
The skills you'll need
To thrive in this role, you’ll bring experience partnering with senior stakeholders to identify capability needs, influence decisions and drive meaningful outcomes. You’ll have a strong understanding of capability planning, learning methodologies and behaviour change principles, paired with experience diagnosing performance challenges and recommending solutions that extend beyond formal learning where appropriate.
We’ll also expect you to have:
- Experience using data, insight and business measures to evaluate impact and inform decision-making
- Experience managing complex capability portfolios, programmes and competing priorities
- A strong understanding of learning technologies, AI-enabled tools and approaches that improve capability application and performance
Hours
45Job Posting Closing Date:
05/11/2026Skills Required
- Experience partnering with senior stakeholders to identify capability needs, influence decisions, and drive meaningful outcomes
- Strong understanding of capability planning, learning methodologies, and behavior change principles
- Experience diagnosing performance challenges and recommending solutions beyond formal learning
- Experience using data, insight, and business measures to evaluate impact and inform decision-making
- Experience managing complex capability portfolios, programs, and competing priorities
- Strong understanding of learning technologies, AI-enabled tools, and approaches that improve capability application and performance
NatWest Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NatWest Group and has not been reviewed or approved by NatWest Group.
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Flexible Benefits — A flexible ValueAccount structure with pension and benefit funding allows tailoring of health, protection, lifestyle, and savings options, with unused amounts typically paid as cash. This flexibility supports personalisation of coverage, particularly in Great Britain where the framework is most detailed.
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Retirement Support — Employer-funded pension contributions are provided on top of salary in Great Britain, alongside automatic retirement enrollment and share/save programs. This creates structured long‑term wealth support as part of total reward.
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Parental & Family Support — UK policies outline extended maternity, adoption and equal partner leave on full pay with a phased return, plus paid neonatal care leave. These provisions are positioned as market‑leading and complement broader flexibility resources.
NatWest Group Insights
What We Do
We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.
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