Business Banking Senior Underwriter Portfolio Manager - Wholesale

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2 Locations
In-Office or Remote
118K-146K Annually
Senior level
Digital Media • Fintech • Information Technology • Machine Learning • Financial Services • Cybersecurity • Automation
Ready to Transform the Future | Careers in Technology & Security
The Role
Underwrite commercial loan requests up to $15 million and recommend approvals while maintaining credit policy compliance. Manage complex business banking portfolios, assess financials, collateral, loan structures, covenants, and risk, and recommend renewals or modifications. Monitor portfolio performance, asset quality, borrowing base certificates, financial statements, and potential defaults. Collaborate with senior management, sales teams, credit officers, relationship managers, and customers to resolve risks and develop financing alternatives.
Summary Generated by Built In

The Underwriting portion of this position is responsible for reviewing and underwriting loan requests under Commercial Credit Policy up to TCL $15MM. Underwriting and recommendations should be based on sound credit judgment with particular emphasis on adherence to credit policy and requirements, financial analysis/modeling, risk evaluation and mitigation and proper loan structuring. 


  • Position is responsible for underwriting and recommending for approval to Credit Officers within SLAs and meeting production requirements. Expected high degree of technical competency in credit analysis.
  • The Underwriter will independently interact with Senior Management, Sales Team, and Credit Officer, to discuss and resolve risk related issues. 
  • Underwriter independently reviews financials, proposed loan structure, collateral and due diligence and makes recommendations of new money requests for approval. 
  • Aggressively seeks alternative means of financing or counter offers for all borrowers when it is determined that the original request cannot be accommodated.
  • The Underwriter will perform the functions of the position with periodic oversight and is expected to perform with reasonable to general supervisory intervention. 

 

The Portfolio Manager piece  is responsible for effective credit administration with particular emphasis on adherence to credit policy and requirements, financial analysis/modeling, risk evaluation, and on-going portfolio maintenance activities.

  • Responsible for ensuring overall portfolio performance and asset quality remains strong and independently develops strategies and actions to resolve issues that could increase risk and/or create loss for the Bank. 
  • Manage relationships with TCL between $1MM - $15MM, with particular emphasis on larger (>$3MM) more complicated relationships. Expected high degree of technical competency in credit analysis.
  • Independently interact with Senior Management, Sales Team, Credit Officer and CRM, in order to discuss and resolve risk related issues. 
  • Direct interaction with customers may be required, in order to discuss and resolve risk related issues. 
  • Independently reviews financials and makes recommendations for approval of annual review/renewal and/or modifications within delegated lending authority. 

Primary Responsibilities

Underwriter

  • Evaluates appropriateness of loan structure with Relationship Managers as needed to meet client needs for new loans while ensuring the Bank’s credit risk profiles are maintained. 
  • Assures compliance with Commercial Credit Policy and Risk Acceptance Criteria. 
  • Applies credit skills, product knowledge, industry analysis, and sound judgment to assess and manage credit risk effectively. 
  • Exhibits knowledge of various types of loan terms, structures, and conditions and understanding of loan documentation. 
  • Credit experience and skill set with complex credits, including various organizational structures, covenant structures and/or collateral structures. 
  • Consistently adheres to all Service Level Agreements.

 

Portfolio Manager

  • Assume the responsibility to protect and preserve the integrity of the pooled or individual portfolio while assessing and managing risk, through the annual review process via recommendation.
  • Applies credit skills, product knowledge, industry analysis, and sound judgment to assess and manage credit risk effectively. 
  • Exhibits knowledge of various types of loan terms, structures, and conditions and understanding of loan documentation. 
  • Consistently adheres to all regulatory compliance requirements. 
  • Accurately test covenants and recognize events of default while providing recommendations on strategy and action planning.
  • Effectively supports high quality credit file documentation in a paperless environment.
  • Effectively tracks and monitors financial statement requirements; reviews Borrowing Base certificates. 
  • Consistently adheres to all Service Level Agreements

 

Qualifications

  • 7+ years of experience and exhibited high degree of technical competency in various aspects of commercial lending /portfolio management.
  • Exhibit comprehensive written and verbal communication skills. 
  • Experience with financial analysis and credit structuring, understanding and applying credit policy, and credit monitoring and risk administration practices. 
  • Expected to have high level of credit and documentation experience. 
  • Must be skilled in proposing and negotiating and recommending credit and covenant structures for approval.
  • Must demonstrate practical and conceptual knowledge of credit and risk analysis.
     

Education

  • Bachelor's Degree
  • Preferred: Master' Degree

Hours & Work Schedule

  • Hours per Week: 40
  • Work Schedule: Monday thru Friday, 4 days in the office

Pay Transparency 

The salary range for this position is $118,000 - $146,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .

About Us

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

Job Applicant Data Privacy Policy

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.


Skills Required

  • 7+ years of experience in commercial lending or portfolio management
  • Bachelor's degree
  • High technical competency in commercial credit analysis
  • Experience with financial analysis and credit structuring
  • Understanding and application of credit policy, credit monitoring, and risk administration practices
  • High-level credit and loan documentation experience
  • Ability to propose, negotiate, and recommend credit and covenant structures
  • Practical and conceptual knowledge of credit and risk analysis
  • Comprehensive written and verbal communication skills
  • Master's degree

Citizens Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citizens and has not been reviewed or approved by Citizens.

  • Parental & Family Support — Policies include six weeks of fully paid parental leave for all parents, up to 16 weeks for birthing parents, 10 days of emergency back‑up care, and adoption assistance of more than $25,000. Recognition for adoption support underscores a strong family‑friendly posture.
  • Leave & Time Off Breadth — Time off includes 11 paid holidays and up to 27 PTO days. The breadth of leave is presented as generous versus many peers.
  • Healthcare Strength — Medical, dental, and vision options pair with an HSA that includes a company contribution, plus mental‑health access via Spring Health (eight no‑cost sessions), Hinge Health, wellness programs, and discounted gyms. Eligibility at 20+ hours per week broadens access to these resources.

Citizens Insights

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The Company
HQ: Providence, RI
17,000 Employees
Year Founded: 1828

What We Do

As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey. We invest in the humans who build the logic, ideas, and innovations that bring new technologies to life. Investments in AI, cloud computing, machine learning and automation provide our engineers the tools that enable us to remain competitive and win in today’s environment. At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. Whether you’re considering banking with us or looking to work with us, you’ll find a customer-centric culture and a supportive, collaborative workforce at Citizens. You’re made ready and so are we. If you're ready to advance your career in technology and security, learn more about opportunity's Citizens offers here: https://jobs.citizensbank.com/digital-transformation

Why Work With Us

We empower the colleagues that power our tech. With growth & upskilling opportunities and sought-after benefits, plus a diverse culture of people and perspectives, we help our colleagues achieve career goals. Because innovation can’t happen without the minds and hearts of our people. Technology is constantly evolving, and we believe you can too.

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