We're ASOS, the online retailer for fashion lovers all around the world.
We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgement, and channel your creativity into a platform used by millions.
Everyone needs some help showing up as their best self. We're Disability Confident Committed - let our Talent team know if you need any reasonable adjustments throughout the recruitment process.
Job DescriptionAs a Business Automation Associate, you will play a critical role in transforming ASOS product operations, enabling smarter, faster and more efficient ways of working. You’ll join our existing Business Operations team, focusing on driving efficiencies through automation and AI-powered solutions, reducing manual effort and supporting scalability across buying and merchandising operations.
As a Business Automation Associate, you will:
- Analyse current workflows and activities (e.g., PO amendments, product classification) to identify automation opportunities
- Design and implement AI-driven solutions, such as Copilot agents, to streamline processes
- Collaborate with cross-functional teams (IT, Data, Operations) to deliver scalable automation initiatives
- Champion innovation by introducing tools and technologies that transform repetitive tasks into automated workflows
Key Responsibilities
- Conduct process analysis and map “as-is” and “to-be” workflows
- Identify and prioritise automation opportunities based on business impact
- Develop and deploy AI agents with Copilot and low-code/no-code solutions (e.g., Power Automate, Power Apps)
- Build prototypes and wireframes to translate stakeholder needs into actionable solutions
- Track and report efficiency gains and performance metrics
- Support change management, including communication, training and adoption of new tools
You will have...
- Proven experience in process automation and workflow optimisation
- Hands-on experience building Microsoft Copilot agents and familiarity with AI-driven automation
- Proficiency in tools such as Power Automate, Power Apps, and scripting languages (e.g., Python, R)
- Strong analytical skills with experience in SQL and data visualisation (Power BI)
- Ability to translate operational needs into practical, data-driven solutions
- Prior experience in automating customer care workflows or similar high-volume operational processes (desirable)
Whats in it for you?
- Employee discount (hello ASOS discount!)
- Employee sample sales
- 25 days paid annual leave + an extra celebration day for a special moment
- Private medical care scheme
- Fixed Annual Payment in addition to your salary each year, it's just an extra thank you from us
- Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role
Skills Required
- Proven experience in process automation and workflow optimisation
- Hands-on experience building Microsoft Copilot agents and familiarity with AI-driven automation
- Proficiency with Power Automate and Power Apps
- Proficiency in scripting languages (e.g., Python, R)
- Experience with SQL and data visualisation (Power BI)
- Prior experience automating customer care or high-volume operational processes
- Ability to translate operational needs into practical, data-driven solutions
ASOS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ASOS and has not been reviewed or approved by ASOS.
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Wellbeing & Lifestyle Benefits — Feedback suggests perks like a sizable, shareable product discount, access to sample sales, free gym access, and on-site amenities are valued. Such lifestyle-oriented benefits are frequently highlighted as standout aspects of the package.
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Leave & Time Off Breadth — Feedback suggests employees benefit from substantial annual leave with bank holidays and an extra celebratory or birthday day off, with summer early finishes referenced in some contexts. This breadth of time-off options supports work-life balance.
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Healthcare Strength — Feedback suggests access to a private medical care scheme is a core part of the package. This contributes to a perception of strong healthcare support.
ASOS Insights
What We Do
We exist to give people the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you’re free to be your true self without judgment, and channel your creativity into a platform used by millions. Whatever your role, asos will encourage you to be you, fulfilling your creative potential with our global reach. Push boundaries, and challenge expectations. We’re determined to succeed, so we’ll trust you to deliver. Help drive our journey to becoming the global fashion destination for 20-somethings At ASOS our 3,000+ employees are immersed in the creative worlds and have a truly entrepreneurial attitude. Our ASOSers are authentic, brave, creative and disciplined to the core and find ways to blend our passion for fashion with cutting edge technology. Sound up your street? Join us.
