Why Business Solutions & Transformation
Business Solutions & Transformation helps GM Financial improve how the business runs. We work with leaders across the company to understand their processes and challenges. We then recommend and deliver solutions using AI agents, automation, process redesign, data science and analytics.
Our team works directly with senior business leaders, and our projects affect how GM Financial serves its customers and supports its employees.
At Business Solutions & Transformation, you'll share new ideas and see your recommendations put into practice. We value curiosity, teamwork and clear thinking, and we measure our success by the results we deliver for the business.
Our Focus: We find and deliver the right solutions to improve how GM Financial works.
ResponsibilitiesAbout the role:
The Business Automation Analyst - Business Solutions & Transformation focuses on evaluating and identifying opportunities where automation, AI agents, and process redesign can create meaningful business impact.
In this role you will:
- Assess current business processes to identify automation and agentic AI opportunities.
- Facilitate process discovery and process mapping activities.
- Evaluate operational pain points and inefficiencies.
- Recommend automation, AI, process improvement, or data-driven solutions.
- Build business cases and value assessments for transformation initiatives.
- Partner with business teams to prioritize opportunities and define future-state processes.
What makes you an ideal candidate?
- Knowledge of automation assessment, lifecycle methodologies and documentation best practices.
- Lean Six Sigma Green/Black belt certification preferred.
- Automation certification in Automation Anywhere, Blue Prism or UiPath preferred.
- Knowledge of GM Financial or another auto finance company core business functions, policies and procedures a plus.
- Experience with various automation and productivity tools.
- Skilled in the use of low code technology and the development of automation solutions.
- Active listener and strong communication skills (both verbally and in writing).
- Proactive in building relationships with business partners.
- Organized and willing to do administrative tasks.
- Ability to use good research, data, and judgment when solving problems or making recommendations.
- Ability to demonstrate integrity in the management of work demands and pressures.
- Ability to continually pursue personal development.
- Committed to being a self-starter, able to operate efficiently within given parameters and deadlines.
- Committed to having a growth mindset and the ability to learn and adapt.
- Proven track record of solving difficult problems in an enterprise environment.
- Working effectively within an AI enabled environment.
Work Experience & Education
- 3 years of demonstrated experience as a business analyst or similar role required.
- Proven track record of solving difficult problems in an enterprise environment required.
- 1 year working on automation or other technology initiatives as a business analyst or other applicable role preferred.
- Experience working with both the business and IT to deliver business value preferred.
- Bachelor’s Degree or equivalent experience preferred.
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.
Compensation: Competitive pay and bonus eligibility.
Work Life Balance: Hybrid work environment, 2-days a week in office.
NOTE: We are unable to consider candidates who require visa sponsorship for this position.
This position is not open to agency submissions.
#GMFJobs #LI-Hybrid #LI-CR1
Skills Required
- Three years of demonstrated experience as a business analyst or in a similar role
- Proven track record of solving difficult problems in an enterprise environment
- Knowledge of automation assessment, lifecycle methodologies, and documentation best practices
- Experience working with automation and productivity tools
- Skill using low-code technology and developing automation solutions
- Strong verbal and written communication skills
- Research, data analysis, and sound judgment when solving problems or making recommendations
- Ability to build relationships with business partners
- Ability to operate efficiently within deadlines and adapt to changing priorities
- One year of experience working on automation or other technology initiatives as a business analyst or in another applicable role
- Experience working with both business and IT teams to deliver business value
- Bachelor's degree or equivalent experience
- Lean Six Sigma Green or Black Belt certification
- Automation certification in Automation Anywhere, Blue Prism, or UiPath
- Knowledge of GM Financial or another auto finance company's business functions, policies, and procedures
GM Financial Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GM Financial and has not been reviewed or approved by GM Financial.
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Strong & Reliable Incentives — Annual and performance bonuses are described as meaningful additions to total compensation. In several functions, incentives reliably boost take-home pay when available.
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Leave & Time Off Breadth — Generous paid time off, corporate and floating holidays, and paid volunteer time are emphasized. Time-away programs contribute significantly to perceived total rewards.
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Parental & Family Support — Paid parental leave and family-friendly policies are highlighted, with recent expansions mentioned in some areas. Support for bonding time is seen as a notable strength of the package.
GM Financial Insights
What We Do
GM Financial is the captive finance company and the wholly owned subsidiary of General Motors and is headquartered in Fort Worth, Texas. The company is a global provider of auto finance solutions, with operations in North America, Latin America and China. Through our long-standing relationships with auto dealers, we offer attractive retail loan and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. GM Financial employs more than 9,000 hard-working team members, and we're always looking for new people with diverse talents. GM Financial is a workplace where dedicated people have the opportunity to work together and celebrate our successes. Our culture is based on respect, integrity, innovation and personal development. GM Financial is committed to strengthening the communities where we live and work. Each year, we select several philanthropic organizations to support through our Signature Events program. The company and its team members actively support these organizations through many company-wide initiatives; in addition we support numerous other nonprofit organizations through sponsorships and monetary donations.
