Business Assistant I

Crestview, FL | Full-Time

We are looking for a friendly, organized, and patient-focused Front Desk Patient Coordinator to join our dental team in Crestview, FL. The ideal candidate enjoys building relationships with patients, providing excellent customer service, and helping a busy dental office run smoothly and efficiently.

• Welcome patients and create a positive first impression

• Answer phones, schedule appointments, and manage the patient schedule

• Verify dental insurance benefits and assist with insurance questions

• Coordinate patient care and communicate treatment and financial information

• Collect payments and maintain accurate patient account information

• Confirm appointments and follow up with patients as needed

• Help maintain a productive schedule by filling openings and minimizing cancellations

• Work closely with the clinical team to ensure a smooth patient experience

• Provide exceptional customer service from check-in through check-out

• Previous dental front-office experience preferred

• Knowledge of dental insurance, scheduling, and front-office processes

• Excellent communication and customer service skills

• Friendly, professional, and comfortable speaking with patients

• Strong organizational skills and attention to detail

• Ability to multitask in a fast-paced environment

• Dependable, team-oriented, and motivated to grow

• Competitive pay

• Medical, dental, and vision insurance

• 401(k)

• Paid time off and paid holidays

• Full-time, stable schedule

• Opportunities for professional growth and advancement

• Supportive, team-focused work environment

If you enjoy helping patients, building relationships, and being an important part of a successful dental team, we’d love to hear from you!