Business Application Manager

Posted 6 Days Ago
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Savski Marof, Ulica Korana, Brdovec, Zagrebačka županija, HRV
Hybrid
Mid level
Pharmaceutical • Chemical • Manufacturing
The Role
Lead and deliver commercial projects end-to-end while managing and optimizing business systems (Salesforce, Pardot, Priority, Qliksense, Google Analytics). Define KPIs, timelines, risks; gather requirements, design reports/dashboards, implement system enhancements, and provide end-user support and training across cross-functional teams.
Summary Generated by Built In
Company Description

At TAPI, we’re not just a company—we’re a community committed to advancing health from the core. As the world’s leading supplier of active pharmaceutical ingredients (APIs), we partner with 80% of the top 50 global pharmaceutical companies. With a legacy spanning over 80 years and a portfolio of more than 350 products, as well as custom CDMO services, we’re shaping the future of health worldwide.

Our strength lies in our people—a team of over 4,200 professionals across 13 state-of-the-art facilities in Italy, Hungary, the Czech Republic, Croatia, Israel, Mexico, and India. Together, we innovate, solve problems, and deliver excellence. Join us and be part of a mission that transforms lives.

 

Job Description

We are seeking a highly motivated and skilled Project Manager to join our Commercial Department, responsible for leading and executing projects while also taking charge of overseeing our commercial systems. The successful candidate will be a strategic thinker with exceptional organizational and communication skills, adept at managing multiple projects concurrently. As the Systems Lead, you will be responsible for ensuring the efficiency, functionality, and integration of various systems within the organization. This role requires a proactive individual who can collaborate effectively with cross-functional teams, drive project success, and streamline processes for enhanced productivity.

How you’ll spend your day

Project Management:

  • Initiate, plan, execute, monitor, control, and close projects within the business units. Develop comprehensive project plans, timelines, project status meetings, communicate progress and budgets to ensure successful project delivery.
  • Identify project goals, objectives, and key performance indicators (KPIs) in alignment with the organization's strategic objectives.
  • Identify potential risks and issues in projects and systems, developing risk mitigation strategies.

Business Systems Management:

  • Oversee the organization's various systems, including but not limited to Salesforce CRM, Pardot, Priority, Qliksense, Google Analytics, Portal, and marketing tools.
  • Design and generate systems reports and dashboards, gather requirements and implement enhancements ,features, and functionalities.
  • Provide end-user support, training, and troubleshooting assistance to systems in scope.

Qualifications

  • Bachelor's degree in Business Administration, Project Management, Information Technology, or a related field. 
  • At least 3 years of proven experience as a Project Manager, successfully delivering projects on time and within budget. 
  • At least 2 years of proven Salesforce administration experience.
  • Solid working knowledge of Salesforce Sales Cloud and Salesforce Service Cloud.
  • Familiarity with Salesforce Experience Cloud is considered a plus.
  • Strong understanding of project management methodologies and best practices. 
  • Prior experience in leading and managing systems, preferably in a commercial or business context. 
  • Proficiency in utilizing project management tools and software. 
  • Exceptional analytical and problem-solving abilities. 
  • Excellent verbal and written communication skills. 
  • Ability to work under pressure and handle multiple projects simultaneously. 

Additional Information

Make Your Mark with TAPI

Your journey with TAPI is more than a job—it’s an opportunity to make a lasting impact on global health. If you’re ready to lead, innovate, and inspire, we’re excited to welcome you to our team. Together, let’s shape the future of pharmaceuticals. Apply on top of this page and our talent acquisition team will be in touch soon!

Skills Required

  • Bachelor's degree in Business Administration, Project Management, Information Technology, or related field
  • Minimum 3 years proven experience as a Project Manager delivering projects on time and within budget
  • Minimum 2 years proven Salesforce administration experience
  • Working knowledge of Salesforce Sales Cloud and Salesforce Service Cloud
  • Familiarity with Salesforce Experience Cloud
  • Experience managing commercial systems such as Salesforce, Pardot, Priority, Qliksense, Google Analytics and portals
  • Strong understanding of project management methodologies and best practices
  • Proficiency with project management tools and software
  • Exceptional analytical and problem-solving abilities
  • Excellent verbal and written communication skills
  • Ability to work under pressure and handle multiple projects simultaneously
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The Company
4,100 Employees

What We Do

TAPI is a global leader in the development and manufacturing of active pharmaceutical ingredients (APIs), building blocks, and key starting materials (KSMs). The company provides one of the industry's most comprehensive API portfolios and customized CDMO services, utilizing extensive expertise and innovation to drive pharmaceutical progress and ensure the delivery of high-quality, safe and effective medications to patients worldwide.

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