Business and Quality Analyst

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Kansas City, MO, USA
In-Office
Entry level
Insurance
The Role
The Business and Quality Analyst combines business analysis and quality assurance responsibilities. They elicit, document, and manage business requirements; review technical designs; create and execute project test plans; maintain reusable test environments; track defects and metrics; and collaborate with business and IT teams to improve processes, implementation quality, and speed to market.
Summary Generated by Built In

Business and Quality Analyst

Job Summary:

The Business and Quality Analyst will split the role of a Business Analyst and a QA Tester. They will create and execute a test plan per project. They will also spend time taking a leading role in the analysis and development of projects with various areas of the company that will allow us to meet company objectives with innovation and efficiency while improving speed to market.

Essential Responsibilities:

  • Quality Analyst - Review requirements, specs and technical designs to provide detailed feedback to the project team during the requirements phase of the project. Reuse and/or create efficient test strategies and test plans based on the scope and requirements.
  • Quality Analyst - Execute and maintain test bed for reusability and efficiency. Provide metrics and feedback on issues found and tracked in defects. Ensure quality results of technical implementation in business processes, analysis, modeling, and integration
  • Business Analyst - Collaborate with all areas of the business and IT to elicit, document, and manage business requirements during the life-cycle of a project, including traceability and testing

Knowledge, Skills, and Abilities:

  • Demonstrated knowledge of the life insurance and annuity industry
  • Good skills with MS Office to chart, analyze, and document processes and business requirements (such as Excel, Word, Visio, etc) as well as Azure DevOps
  • Strong leadership, facilitation, presentation skills
  • Very good interpersonal skills, particularly non-judgmental (active listening) skills.
  • Very strong analytical, critical thinking, time management, and task management skills
  • Ability to effectively communicate (both written and verbal) and build trusting relationships with associates at all levels of the organization
  • Experienced in technical aspects of projects. Ability to read and create technical specs. Analyze architecture and identify gaps and dependencies in processes.

Education:

College Degree or Equivalent Experience

About Us

Americo: We’re in this for life!

The roots of the Americo family of companies date back more than 100 years. Americo is a life insurance and annuity company providing innovative products to our customers. At Americo, it’s the people who make things work, so we hope you join us!

What You’ll Love About Working at Americo:

Compensation

Our competitive pay and robust bonus program, offered to all associates, will make you feel valued.

Learning and development

We prepare you for success with a comprehensive, paid training program. Additionally, our Talent Development team creates various development opportunities for associates at every stage of their careers.

Work-life balance

We value work-life balance with our generous paid time off; you begin accruing hours every month, and they increase with tenure. All new hires earn over three weeks of paid time off annually, plus 11 paid company holidays! We also support new parents with a maternity and parental leave program, along with paid STD and LTD.

Health and well-being

We are committed to your health and are pleased to offer flexible benefits designed to support you and your family, with high quality coverage and meaningful company contributions.

Benefits include PPO and HDHP medical plan options with HSA and FSA eligibility, along with dental and vision coverage. Additionally, we provide company paid life insurance, disability coverage, a confidential EAP, a wellness program, comprehensive health resources, corporate fitness discounts, and a 401(k) plan with employer matching.

Future planning

Americo offers a 401(k) with a company match. We also have tuition reimbursement programs to further your education.

Giving back

We support several local organizations, such as Ronald McDonald House, Hope Lodge, the American Red Cross, Harvesters, and many more. Our associates volunteer their time and donate money alongside the company to make a difference in our community.

The fun stuff

Americo participates in the Kansas City Corporate Challenge, a great way to connect with coworkers. Additionally, we host events like a Royals Party at the K, a legendary Holiday Party, and in-office events with local vendors to allow associates to step away from work and enjoy each other’s company.

Bustling environment

Our newly renovated offices are conveniently located in downtown Kansas City, within walking distance of your favorite restaurants and attractions. Plus, you’ll receive complimentary paid parking near our Americo offices – downtown parking is a premium, but we’ve got you covered.

#LI-KC2

Skills Required

  • College degree or equivalent experience
  • Demonstrated knowledge of the life insurance and annuity industry
  • Proficiency with Microsoft Office tools, including Excel, Word, and Visio
  • Experience with Azure DevOps
  • Experience with technical aspects of projects, including reading and creating technical specifications
  • Ability to analyze architecture and identify process gaps and dependencies
  • Strong leadership, facilitation, and presentation skills
  • Strong analytical, critical-thinking, time-management, and task-management skills
  • Effective written and verbal communication skills

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The Company
HQ: Kansas City, MO
421 Employees
Year Founded: 1946

What We Do

Americo offers a complete portfolio of competitive life insurance, Medicare Supplement insurance, and annuity products. Every product is designed with our policyholders and agents in mind. A customer-centric attitude combined with sound management and business practices has brought us to the top of our game.

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