Business Analytics Specialist

The Business Analytics Specialist will support the Associate Director Operational Excellence in strengthening data-driven decision-making, business planning and operational effectiveness across Sobi Iberia.

This position focuses on transforming data, processes and technology into actionable insights and practical solutions that help internal stakeholders make better decisions, optimize commercial and medical effectiveness, and improve operational efficiency.

The role will provide cross-functional support across key Operational Excellence areas, including business analytics, CRM, market research, forecasting support, Sales Force Effectiveness, segmentation and targeting, objectives and incentives, process improvement and business projects.

Key Responsibilities:

• Data analysis & insights: analyze sales, activity, CRM, market and other relevant business data to support strategic and operational decision-making.
• Dashboards & reporting: create, develop, maintain and optimize dashboards, reports and analytical tools tailored to the needs of Business Units, Operational Excellence and other affiliate functions.
• Business Unit support: support Business Units and cross-functional teams by translating data and business needs into actionable insights, recommendations and practical solutions.
• CRM, tools & processes: support the proper usage, adoption and continuous improvement of CRM systems, dashboards, reporting tools and Operational Excellence processes.
• Training & onboarding: train and onboard Customer-Facing Roles and office-based colleagues on relevant tools, processes, KPIs, dashboards and reports.
• Market research support: collaborate in the design, coordination and analysis of market research projects across current and future therapeutic areas, translating findings into business implications.
• Sales Force Effectiveness: support key SFE processes including activity monitoring, call planning, segmentation, targeting, territory structures, objectives and incentive-related analysis.
• Process optimization & innovation: identify gaps and improvement opportunities, propose new tools or processes, and contribute to automation, simplification and continuous improvement initiatives, exploring the responsible use of AI-enabled solutions where they can improve processes, tools and ways of working.

Education/Learning Experience/Work Experience

Required:

• Bachelor’s degree in Computer Science, Engineering, Data Analytics, Business Administration, Economics, Finance, Life Sciences or related fields.
• Around 2–4 years of relevant experience in business intelligence, sales/marketing analysis, consulting, finance, operations or related areas.
• Strong analytical mindset, with the ability to work with data, structure problems and translate information into practical business insights.

Desired:

• Previous experience in the pharmaceutical, biotech, healthcare or consulting sectors.
• Experience in Business Intelligence, Sales Force Effectiveness, CRM analytics or Commercial / Medical Excellence.
• Knowledge of CRM systems, preferably Vault CRM.
• Experience with analytical and visualization tools such as Power BI, Qlik Sense, Tableau, Spotfire or similar.
• Knowledge of SQL, database concepts, scripting / programming or process automation tools.
• Exposure to project management, segmentation, targeting, territory alignment, incentive processes, market research or forecasting.

Skills/Knowledge/Languages

Required:

• Fluent English and Spanish, both written and spoken.
• Strong analytical and problem-solving skills, with the ability to structure information and translate data into business-relevant insights.
• Clear and concise communication skills, both verbally and in writing, with the ability to adapt messages to different audiences.
• Strong planning, organization and prioritization skills, with the ability to manage several topics in parallel.
• Ability to work with cross-functional stakeholders and understand their business needs.

Desired:

• Ability to combine technical skills with business understanding, bringing a pragmatic and solution-oriented approach.
• Ability to present information to groups in a simple, clear and engaging way.
• Interest in continuous improvement, automation, AI-enabled solutions and innovative ways of working.

Personal Attributes

Required:

• Curious, proactive and eager to learn.
• Empathetic, collaborative and service-oriented.
• Structured, reliable and attentive to detail.
• Business-oriented, pragmatic and solution-focused.
• Flexible and comfortable working in a changing environment.

Desired:

• Strong sense of ownership and accountability.
• Comfortable with technology and motivated by finding better ways of doing things.
• Open-minded, resilient and positive when facing new challenges.