Our Company
We're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential. We're people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what's now to what's next. We make it happen through the power of acceleration.
Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don't expect you to 'fit' every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.
The role: Business Analyst
Business Analysis:
- Collaborate with Product Owner to gather and document business requirements, ensuring they are clearly understood and aligned with project objectives.
- Create and manage Product Backlog with inputs from Product Owner
- Create User Stories with clear acceptance criteria after conducting detailed analysis of business requirements, systems, and data
- Translate business requirements into functional specifications and user stories with clear acceptance criteria that can be easily understood by the development team.
- Support Scrum Master in Sprint Planning
Agile Scrum Collaboration:
- Act as a liaison between the business and development teams, ensuring effective communication and understanding of project goals.
- Participate in Agile Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- Work closely with the Product Owner to prioritize and manage the product backlog, ensuring that the most critical features are delivered on time.
- Build and maintain strong relationships with internal and external stakeholders, including clients, project managers, developers, and other business analysts.
- Provide regular updates on project progress, risks, and issues, and propose solutions to overcome challenges.
- Facilitate workshops and meetings to elicit requirements, resolve conflicts, and drive consensus among stakeholders.
Documentation and Reporting:
- Create and maintain comprehensive documentation, including business requirements, functional specifications, process flows, and user guides.
- Develop and deliver reports and presentations to senior management and stakeholders, summarizing key findings and recommendations.
Continuous Improvement:
- Stay current with industry trends, best practices, and emerging technologies in the transportation sector.
- Contribute to the continuous improvement of business analysis processes and tools within the organization.
- Mentor and coach junior business analysts, sharing knowledge and expertise to enhance team capabilities.
What you'll bring
- Bachelor's degree in Business Administration, Information Systems, Transportation, or a related field. A Master's degree is a plus.
- 8+ years of experience as a Business Analyst, with at least 3 years in the transportation industry.
- Strong understanding of transportation processes, systems, and industry regulations.
- Proven experience working in an Agile Scrum environment, including writing user stories, managing backlogs, and participating in Scrum ceremonies.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong communication and interpersonal skills, with the ability to work effectively with diverse teams.
- Proficiency in business analysis tools and software (e.g., JIRA, Confluence, Microsoft Office Suite).
- Certified Scrum Master (CSM) or Agile Certified Practitioner (ACP) is a plus.
About us
We're a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.
Championing diversity, equity, and inclusion
Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
Top Skills
What We Do
Hitachi Digital Services is an independent services business that focuses on delivering a unified operating model for cloud, data, IoT and managed services.
Playing a pivotal role in Hitachi's digital transformation strategy, Hitachi Digital Services places a strong emphasis on Generative AI to deliver an integrated end-to-end digital transformation for enterprises. The company is strategically positioned within the Hitachi Digital portfolio of companies to leverage the synergies between operational technology (OT), information technology (IT), and product and service offerings.
Such positioning allows Hitachi Digital Services to work closely with Hitachi Digital, the new Hitachi Vantara and Hitachi group businesses, including GlobalLogic, to create an integrated end-to-end digital transformation solution for enterprises