Who we are …
At Gyrus, we are driven by a vision to deliver exceptional customer value with innovative learning technology solutions for organizations globally. We build innovative and industry-leading software cloud services for Learning & development. Our GyrusAim Learning Management System (LMS) is a leading B2B SaaS Product that has been consistently recognized among the Top 20 Learning Systems.
What you’ll be doing …
As a Business Analyst in Our Product Engineering and Support Team, You Will be building the next generation of products and features that span our portfolio of products.
- Interact with Product and Customer Success Leads to understanding the business road map and feature sets and user scenarios planned on the platform.
- Engage with customers and stakeholders to understand their business goals, and scenarios and features that delight our users. Gain and maintain a deep understanding of market needs and user pain points. Assist technical team with solution design.
- Document product requirements and work with UX designers to express feature specifications as mock-ups.
- Work closely with Engineering to support all phases of development, testing, release, and maintenance.
- Perform competitive analysis and value proposition differentiation.
- Define and analyze metrics to evaluate product success and inform the next iteration of the product vision.
- Contribute proactively to the continuous improvement of the team - both technically and business processes.
- Prepare User Manuals (UM) after the development of new features as per RAD (Requirement Analysis Document)
- Prepare training videos showing the newly developed feature functionality.
- Market research on the LMS industry and our competitors.
- Prepare operational documents – SRS, BRD, FRD, RAD, UM
What we require…
- This role is for someone with 5+ years of experience in the tech industry, with proven experience developing functional use cases and the management of the business and functional requirements in an IT application development environment.
- A Strong Communicator. You can communicate complex topics to diverse audiences in both written and oral formats. Experience in building out technical documentation, training materials, and support documentation for projects and products.
- A Problem Solver. You delight in finding practical solutions for difficult problems and are comfortable in a fast-moving environment. Demonstrated organizational skills, attention to detail, and ability to work independently and as a member of a team.
- Collaborative and Team Player. Experience working in a collaborative and agile team across multiple stakeholders in a global team.
- Educated. Professional Degree Any bachelor’s degree, Any Master's Degree, M.B.A/PGDM.
- Gyrus is built on core values of Customer first – responsiveness, priority, courtesy, and respect; Integrity and commitment – we do as we say; Quality in everything we do; Positive team approach; and an innovation and learning mindset.
Benefits:
- 5 Days Working
- Work hours flexibility
- Learning & Development
- Quarter Rewards Program
- Yearly Performance based Appraisal
- Festival Celebrations
Skills Required
- 5+ years experience in the tech industry developing functional use cases and managing business and functional requirements in an IT application development environment
- Experience interacting with product and customer success leads and engaging with customers and stakeholders to gather requirements
- Experience documenting product requirements and working with UX designers to create mock-ups and feature specifications
- Experience supporting engineering across development, testing, release, and maintenance phases
- Experience preparing operational documents (SRS, BRD, FRD, RAD) and user manuals
- Strong written and verbal communication skills; ability to produce technical documentation, training materials, and support documentation
- Demonstrated problem-solving skills, organizational skills, attention to detail, and ability to work independently and in a team
- Experience working in collaborative, agile teams across multiple stakeholders in a global team
- Bachelor's degree, Master's degree, or MBA/PGDM
What We Do
Gyrus Systems provides GyrusAim, an award-winning Learning Management System (LMS) designed for workforce training, compliance management, and certification tracking. The platform helps organizations, particularly those in highly regulated industries like healthcare, government, and manufacturing, simplify employee onboarding and ensure adherence to industry and regulatory standards through structured learning programs and automated reporting.
