Business Analyst

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

The Business Analyst supports the Financial Systems team by conducting business, data, requirements, and process analysis to improve financial systems and related workflows. This role partners with stakeholders to translate business needs into technical requirements, supports process improvement efforts, and contributes to projects such as data migrations, testing, audits, and data integrity initiatives. The position plays an important role in helping ensure financial systems, reporting, and processes are effective, well documented, and aligned with business needs.

Key Responsibilities

• Analyze financial and technical data and present findings in a clear, logical, and high-quality format.
• Conduct business, data, and process analysis to identify requirements, gaps, issues, and opportunities for improvement.
• Partner with stakeholders to understand business needs and translate them into technical requirements for reporting, systems, and data solutions.
• Develop requirements for reporting and data needs that can be leveraged by report developers and technical teams.
• Analyze, maintain, and improve financial systems-related processes to support efficiency, consistency, and business objectives.
• Troubleshoot and resolve process- and data-related issues in partnership with business and technical stakeholders.
• Evaluate data from system migrations to ensure quality, identify anomalies, and support issue resolution.
• Create and maintain documentation for reporting requirements, business requirements, processes, and financial systems workflows.
• Support projects related to financial systems, including data warehouse migrations, QA testing, audit support, and data integrity assurance initiatives.
• Conduct ad hoc analysis to support projects, audits, system enhancements, and business decision-making.
• May perform other duties as assigned.

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

Education & Experience

• Bachelor’s degree in Business, Finance, Accounting, Information Systems, Computer Science, or a related field preferred.
• 5+ years of progressive experience in business analysis, data analysis, process analysis, or related roles.
• 3+ years of experience in Finance, telecommunications, or a related business environment preferred.
• Experience supporting data migrations, reporting, testing, or financial systems-related projects required.

Skills & Competencies

• Strong analytical and problem-solving skills, with the ability to evaluate financial and technical data and identify actionable insights.
• Strong knowledge of business analysis, requirements gathering, process analysis, and process improvement practices.
• Experience documenting business requirements, reporting needs, processes, and systems workflows.
• Strong Microsoft Office skills.
• Experience supporting major data migration initiatives involving both business and IT stakeholders.
• Ability to troubleshoot data and process issues and work collaboratively toward resolution.
• Strong attention to detail and commitment to accuracy and quality.
• Excellent communication and collaboration skills, with the ability to work effectively across cross-functional teams.
• Ability to prioritize work, take initiative, and operate effectively in a fast-paced environment.
• Strong interpersonal skills and ability to build effective working relationships with business and technical stakeholders.

Preferred Qualifications

• Experience working on requirements for Power BI reporting and SQL data extracts.
• Experience supporting financial systems or enterprise reporting environments.
• Familiarity with QA testing, audit support, or data integrity initiatives.

Physical Demands & Work Conditions

• Primarily office-based or remote office environment with regular use of a computer and standard office equipment.
• Occasional additional hours may be required to support projects, testing cycles, audits, or system-related deadlines.

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WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Inclusion and belonging are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. 

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice