The PCM Business Analyst is expected to have experience in some of the following functional areas:
· Payments engine and clearing (At least one):
o Payment engines
o SWIFT (MT/MX Messages), ISO 20022
o Regulatory Clearing & Settlement applications
o Instant Payments
· Compliance Frameworks: Anti‑Money‑Laundering (AML), Sanctions Screening (Optional)
· Core banking applications (Optional)
· Treasury management (Optional)
The role involves collaborating with various stakeholders mainly business, operations and global teams to ensure that our technologies align with regulatory standards and effectively addresses their challenges. The candidate should have solid experience in gathering requirements.
Responsibilities
Direct Responsibilities
- Understand what the business does and how it does it
- To collect, understand, and transmit the business or functional support requirements for the project/request/incident, and to translate these into functional specifications and detailed test plans.
- Collaborate with stakeholders to identify bsuiness requirements related to banking applications within the organizations.
- To analyse and document business processes and to involve end users in all the project/request/incident resolution phases.
- To design the business cases hand by hand with users and required central teams covering the complete cycle of operations and IT processes.
- To document workflows and results of business analysis and obtain sign-off from client on the specifications.
- To document the systems and functional processes making it easy for the new comers to understand the system.
- To collect, understand, and transmit the business or functions support requirements for the project, and to translate these into functional specifications and detailed test plans.
- To closely liaise with PCM architecture teams to design the solution and explain it to all stakeholders
- Ensure a smooth integration and implementation of new standards petals (systems) following the standard methodologies.
- To support the functionalities of all the banking production modules related to all business activities
· Provide both functional and technical support to users in the region
· To support the functional operations of all standard and non-standard application systems according to the business needs of the organization.
· To plan, execute, monitor, control and manage IT projects
·
Technical & Behavioral Competencies
Mandatory
• The candidate should have strong functional and excellent communication skills.
• Good understanding of Payments Domain.
• Knowledge of Domestic payments of MEA region would be a plus.
• Knowledge of ISO 20022 XML formats for payment processing.
• Experience with SQL, Oracle RDBMS.
• Ability to collaborate closely with technical teams to design both technical and procedural solutions.
Good to Have
• Background in software development would be considered a plus.
Specific Qualifications:
None
Skills Referential (Required knowledge, skills and abilities)
Transversal Skills:
• Analytical Ability
• Ability to understand, explain and support change.
• Ability to anticipate business / strategic evolution.
• Ability to develop others & improve their skills.
• Ability to develop and leverage networks.
Behavioral Skills:
• Ability to collaborate / Teamwork.
• Decision Making
• Creativity & Innovation / Problem solving.
Education Level: Bachelor’s degree or equivalent
Location: Mumbai, Chennai
Skills Required
- Experience with payment engines and clearing (e.g., SWIFT MT/MX, ISO 20022, instant payments, regulatory clearing & settlement)
- Experience gathering and documenting business/functional requirements and producing functional specifications and test plans
- Strong functional knowledge and excellent communication skills
- Knowledge of ISO 20022 XML formats for payment processing
- Experience with SQL and Oracle RDBMS
- Ability to collaborate closely with technical/architecture teams to design solutions
- Bachelor's degree or equivalent
- Knowledge of domestic payments in MEA region
- Familiarity with Compliance frameworks (AML, sanctions screening)
- Familiarity with core banking applications
- Familiarity with treasury management
- Background in software development
What We Do
Infotel UK Consulting: Shaping technical innovation, digital transformation and data management We are at the forefront of technical innovation and digital transformation, providing data management systems, process improvement applications, software design, systems migration, and systems integration. We are also a software vendor, with our GDPR compliance software—Deepeo. We work with clients across numerous business sectors, including automotive, the financial sector, the public sector, and supply chain and logistics. Infotel UK is a subsidiary of The Infotel Conseil Group. Infotel UK was established in 2015 and is headquartered in Newcastle upon Tyne. With the growth of our UK business, we invested in a purpose-built innovation lab, allowing us to further support businesses with their IT requirements. Being part of a global group gives us access to 20 service centres throughout Europe and the USA, making us the perfect local partner to team up with.









