For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.
Position Description:
We are looking for a Business Analyst to join our Solutions Delivery product team. In this role, you will work hand-in-hand with our Product Delivery Lead (PDL) to own the sprint backlog, document requirements, and ensure that engineering and design teams have everything they need to build and maintain a best-in-class convenience retail mobile app and its supporting middleware. You will serve as the day-to-day requirements expert, translating product decisions into well-defined, actionable tickets and keeping documentation accurate and up to date.
Position Location:
Remote, United States
Reports To:
Sr. Director, Solutions
What We’re Looking For:
Requirements:
2+ years of experience as a Business Analyst, Product Owner, or similar role on a software product team
Experience writing detailed user stories, acceptance criteria, and requirements documentation
Familiarity with agile (Scrum/Kanban) development methodologies
Proficiency with Jira and Confluence for backlog management and documentation
Experience working on mobile applications (iOS/Android) is a strong plus
Excellent written and verbal communication skills — able to translate business needs into clear technical requirements
Strong organizational skills and attention to detail; able to manage multiple tickets and workstreams simultaneously
Ability to work collaboratively in a fast-paced environment and adapt quickly to changing priorities
Self-starter who takes ownership and follows through without needing close supervision
Additional skills:
Experience working with or for convenience retail, fuel, or loyalty/rewards platforms
Familiarity with middleware or API-based integrations
Experience supporting UX/design processes or leading design review meetings
Background in QA or experience writing test cases and supporting UAT
Unleash your potential: What you will be doing and owning:
Sprint Backlog & Ticket Management: Partner with the PDL and Scrum Master to prepare and maintain the sprint backlog for both development and design teams; ensure all tickets are created, clearly written, and include well-defined acceptance criteria; validate and refine ticket details before sprint kickoff; support backlog grooming and sprint planning sessions.
Requirements Documentation: Own the finalization and maintenance of requirements documentation, including UI specs, Confluence wiki pages, and Jira tickets; ensure all documentation remains accurate post-implementation; collaborate with UX/design to lead UI design meetings and ensure design specs are aligned with requirements.
Cross-functional Collaboration: Act as a bridge between the PDL, engineering, QA, UX/design, and the Scrum Master to ensure alignment on scope and delivery; participate in standups, sprint demos, and retrospectives; assist in preparing the team for UAT sessions, status reviews, and client-facing presentations.
Quality & Process: Ensure requirements traceability from epic through to acceptance and delivery; proactively identify gaps, ambiguities, or risks in requirements and surface them to the PDL; contribute to continuous process improvement on the team.
Interview Process:
Interview #1: Video Screen with Talent Acquisition Team
Interview #2: Video interview with the Hiring Manager (via MS Teams)
Take Home Assessment
Interview #3: Video interview with the Team (via MS Teams)
PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [email protected]. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.
Skills Required
- 2+ years of experience as a Business Analyst, Product Owner, or similar role on a software product team
- Experience writing detailed user stories, acceptance criteria, and requirements documentation
- Familiarity with agile (Scrum/Kanban) development methodologies
- Proficiency with Jira and Confluence for backlog management and documentation
- Experience working on mobile applications (iOS/Android)
- Excellent written and verbal communication skills
- Strong organizational skills and attention to detail; able to manage multiple tickets and workstreams simultaneously
- Ability to work collaboratively in a fast-paced environment
- Self-starter who takes ownership and follows through without needing close supervision
PAR Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PAR Technology and has not been reviewed or approved by PAR Technology.
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Leave & Time Off Breadth — Policies highlight unlimited PTO for many roles, paid holidays and sick time, and generous parental and family leave. Time-off flexibility is emphasized alongside hybrid/remote options.
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Retirement Support — Offerings include a 401(k) with company matching and access to retirement-oriented savings programs. Financial benefits are presented as part of a comprehensive total rewards package.
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Wellbeing & Lifestyle Benefits — The benefits suite includes medical, dental, and vision coverage, mental health support through an EAP, wellness days, and fitness/wellness reimbursements. Additional perks such as stipends, snacks, and flexible work arrangements support day-to-day wellbeing.
PAR Technology Insights
What We Do
PAR is a leading global provider of software, systems, and service solutions to the restaurant and retail industries. Today, with 50+ years of experience and point of sale systems in nearly 100,000 restaurants and more than 110 countries, PAR is redefining the point of sale through cloud software and bringing technological innovation to all corners of the enterprise. PAR Technology Corporation's stock is traded on the New York Stock Exchange under the symbol PAR. For more information, visit www.partech.com. PAR Technology was founded in 1968 and its current CEO is Savneet Singh. Since its inception 55 years ago, PAR Technology has grown to 1500 employees.
Why Work With Us
At PAR, we believe we’ll win or lose through the culture we build. Our culture is built on 4 values: Speed, Ownership, Focus and Winning Together. For PAR to win, we need our customers, our employees, our suppliers, our shareholders, and our community to succeed. We believe by committing to these values in all our endeavors.
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