Business Analyst

Location: Toledo Ohio

As the Business Analyst on the Real Estate Operation team, you will analyze the business objectives and requirements. The chosen incumbent will help identify appropriate business solutions to those requirements. The Business Analyst will also be responsible for maintaining the integrity of the requirements throughout the project lifecycle.

• Strong written/communications skills
• Solid understanding of project management techniques/methodologies.
• Competent use of Microsoft Office applications to include Microsoft Project, Excel, Visio, PowerPoint, Word & Excel
• Self-starter able to work through issues and escalate only when appropriate.
• Responsible for all Real Estate Operations reporting which include: work order details, employee hourly data, leasing data for HVAC, signage & office and parking lot refresh 

Required Qualifications  

• Ability to work under pressure with efficiency and accuracy 
• Ability to plan and prioritize workload 

Education & Certifications:

• High School Diploma or Equivalent, required
• Bachelor's Degree, preferred or minimum of 4 year's relevant Business Analyst experience

Hours & Work Schedule

• Hours per week: 40 Hours
• Work Schedule: Monday through Friday from 8AM – 5PM

Pay Transparency 

The salary range for this position is $70,000.00 - $80,000.00 per year. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. 

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits . 

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

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Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.