As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
As a Business Analyst, you will play a pivotal role in driving the success of digital product initiatives. You will ensure requirements are effectively captured, documented, and prioritised in alignment with product strategy. You will act as a liaison between technical teams, business stakeholders, and end-users, driving the development, enhancement, testing, and delivery of digital products within an Agile framework.This role involves creating high-quality documentation, including API integrations, and leveraging your expertise to guide projects to success.
Responsabilities:
Requirements Management:
Collaborate with stakeholders to identify, analyse, and prioritise requirements for new and existing deliveries
Lead and facilitate workshops/meetings to gather requirements and present solutions confidently to internal and external stakeholders.
Document and manage API requirements, ensuring alignment with REST/GraphQL principles and system capabilities.
Develop and maintain business artefacts such as user journeys, process maps, and capability models.
Delivery and Collaboration:
Act as a key interface across the enterprise, ensuring effective cross-communication of requirements, needs, and concepts.
Work closely with the scrum team, ensuring adherence to Agile best practices and timely delivery of high-quality solutions.
Support in-sprint testing, including planning, coordination, and execution to ensure system changes align with user story outcomes.
Provide post-implementation support, including system and user acceptance testing and early life support.
Stakeholder Engagement:
Build strong collaborative relationships with internal and external stakeholders, providing consultancy to ensure successful project delivery.
Keep all stakeholders informed of progress, risks, and issues, ensuring effective communication and transparency.
Technical Expertise:
Leverage knowledge of API principles, web technologies (e.g., cookies, HTML, JSON), and authentication protocols (e.g., oAuth2, SAML).
Utilise your expertise in regulations and processes to guide the development of compliant and user-focused solutions.
Contribute to the evaluation of key technology providers and operating models to support product innovation.
Core Requirements:
Exercise due care and diligence to ensure areas of responsibility are organised and controlled.
Uphold responsibilities for risk management and business continuity practices
Comply with relevant Client Asset, Data Protection, and Financial Crime Prevention regulation.
Deliver services with 100% accuracy and timeliness, ensuring high-quality outputs.
Continuously review and enhance processes to improve individual and team performance.
Demonstrate integrity and professionalism in all duties.
What You Will Bring:
Over 5 years’ Experience or familiarity with investment funds, asset management processes, financial product lifecycle, and relevant regulations.
Experienced and proven record of delivering products
Proven IT analytical skills based on various analysis methodologies
Understanding of API principles such as REST / GraphQL
Strong and proven interpersonal skills
Excellent verbal and written communication skills
Good influencer and negotiator
Proven champion of change
Self-motivated
Strong sense of ownership to ensure a high quality deliverable
Working experience of Analysis and Design methodology
Hands-on Experience of working in Agile methodology (e.g., Scrum, SAFe) and Agile Tools (Jira, Confluence)
Experience with digital portal platforms (Web/Mobile App)
Desirable:
Experience of UX/UI design
Experience delivering digital products within financial services
Understanding of key technology providers and varying
Understanding and working knowledge of business architecture methodology (capability models/ user journeys etc.)
Understanding of SS&C systems and technology infrastructure, both current and proposed.
Previous experience within financial services change environment
EEO Statement / Non-agency Disclosure
We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
What We Do
SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 22,000+ employees in over 150 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
