Business Analyst

The Business Analyst plays a critical role in bridging the gap between business needs and technical solutions. This role is responsible for gathering, documenting, and analyzing business data, while working closely with stakeholders to use the analysis to improve business performance.

Essential Duties and Responsibilities:

· Collaborate with business stakeholders to understand objectives, challenges, and requirements

· Gather data, analyze, and document business, functional, and technical requirements

· Translate business needs into clear specifications for technical teams

· Analyze current processes and identify opportunities for improvement and efficiency

· Create process flows, use cases, user stories, and data models as needed

· Support solution design, testing, and implementation efforts

· Communicate with stakeholders on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties

· Assist with change management, training, and documentation

· Author and update internal and external documentation, and formally initiate and deliver requirements and documentation

· Monitor project outcomes and recommend enhancements or optimizations

Required Qualifications:

· Bachelor's degree in Business Administration, Information Systems, Finance, or a related field

· 2+ Years of related experience

· Proficient in Microsoft Office, particularly Excel and PowerPoint

· Proven experience as a Business Analyst or in a similar role

· Proven ability to meet deadlines while simultaneously working on multiple projects

· Strong analytical, problem-solving, and critical-thinking skills

· Excellent written and verbal communication skills

· Ability to work effectively with both technical and non-technical stakeholders

· Experience with requirements-gathering methodologies and documentation tools

Preferred Qualifications

· Experience with Agile, Scrum, or Waterfall methodologies

· Familiarity with data analysis tools (e.g., SQL, Excel, Power BI, Tableau)

· Experience working with CRM, ERP, or other enterprise systems

· Business Analyst certifications a plus, not required (CBAP, CCBA, PMI-PBA)

Skills & Competencies

· Requirements elicitation and documentation

· Process mapping and workflow analysis

· Stakeholder management

· Experience in generating process documentation and reports

· Attention to detail and organization

· Ability to manage multiple priorities and deadlines

Work Environment:

· Collaborative, cross-functional team setting

· May require occasional travel or remote collaboration depending on project needs

· The work environment is representative of an office setting

· The noise level in the work environment is usually quiet to moderate

· Reasonable accommodation can be provided to enable employees with disabilities to perform the described essential functions of the job.

Physical Demands:

While performing the responsibilities of the job, the employee is required to talk and hear. Vision abilities required by the job are close vision. The employee is often required to sit and use their hands and fingers to handle, feel, and operate office equipment such as a computer, copier, and office supplies. Employee also may have to drive to perform assigned job duties.

In addition, the employee is occasionally required to stand, walk, reach with their arms and hands, and to stoop, kneel or crouch. Reasonable accommodation can be made to enable employees with disabilities to perform the described essential functions of the job.

Note: This document describes the minimum, essential duties, responsibilities, skills, abilities, effort, and working conditions of the position. It in no way implies that these are the only functions to be performed by the incumbent. Workers are required to follow any other job-related instructions and to perform any job-related functions requested by a supervisor or manager. Successful performance requires that the incumbent possess and utilize the abilities and skills described. All functions are subject to reasonable modification to accommodate individuals with disabilities. Some functions may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or others.

Equal Opportunity Employer

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