Business Analyst

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

We are seeking a skilled Business Analyst to join our team, focusing on operational requirements analysis and business requirements document (BRD) development for software solutions. This role will bridge the gap between JLL's operational needs and technical implementation teams.

• Collaborate with JLL operational stakeholders to gather comprehensive business requirements

• Conduct stakeholder interviews and workshops to understand operational processes and pain points

• Analyze current operational workflows and identify improvement opportunities

• Document functional and non-functional requirements with precision and clarity

• Develop detailed Business Requirements Documents (BRDs) for software development projects

• Create system workflows, process diagrams, and data flow documentation

• Translate business needs into technical specifications and user stories

• Maintain requirements traceability matrices and acceptance criteria

• Facilitate requirement review sessions with business stakeholders and development teams

• Present system proposals and gather feedback for requirement refinement

• Ensure clear communication between operational teams and technical developers

• Manage requirement changes and maintain documentation updates

• Work closely with development and QA teams under Agile methodology

• Participate in sprint planning, daily standups, and retrospectives

• Support user acceptance testing and requirement validation processes

• Bachelor's degree in Applied Mathematics, Computer Science, Business, or related field

• 2+ years of experience as Business Analyst or System Analyst

• Experience in software development lifecycle and requirements management

• Proficiency in requirements documentation and BRD creation

• Experience with workflow design and system architecture documentation

• Knowledge of database concepts and SQL

• Familiarity with Agile methodology and project management tools

• Microsoft Office suite proficiency

• Excellent communication and stakeholder management abilities

• Strong analytical and problem-solving capabilities

• Team collaboration and leadership skills

• Flexibility to adapt to changing business requirements

• Experience in real estate or property management operations

• Background in mobile application development or system analysis

• Knowledge of UX/UI principles and user-centered design

• Experience with process improvement and operational optimization

• Opportunity to work with a leading global real estate services company

• Professional development in business analysis and operational excellence

• Collaborative work environment with cross-functional teams

• Exposure to innovative technology solutions in real estate

Location: One Bangkok, Thailand

Employment Type: Full-time

Reports to: Head of Technology

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.