Recognise Bank

Business Analyst

Reposted 16 Days Ago

London, Greater London, England

Hybrid

Mid level

Fintech • Software • Financial Services

The Role

As a Business Analyst, you will transform SME funding access by gathering and documenting business requirements, improving lending products and processes, and ensuring compliance with regulations. You will map customer journeys, facilitate workshops, and embed best practices to enhance decision-making speed and transparency.

Summary Generated by Built In

Hello,

We are Recognise Bank; a modern business bank built to support the UK’s SMEs with tailored lending and savings solutions. Founded in 2017 by experienced business owners, we set out to challenge traditional banking by offering more flexibility, understanding, and practical support to help businesses thrive. Since receiving our banking licence in 2021, we’ve built a loyal customer base and a strong, diverse team that puts people first.

Our vision is building stronger futures with bespoke financial solutions. We understand that no two financial needs are the same, which is why we work closely with UK SMEs and individuals to unlock potential others often overlook. Through smart, flexible lending and savings products, we’re here to build and grow stronger futures for lasting success.

Our values shape how we work and grow together:

💪 Can do, will do: We take ownership, solve problems, and adapt as our customers’ needs evolve.

✨ Be brilliant: We show up with curiosity and energy, always striving for better.

🤝 Do the right thing: We act with integrity, responsibility, and care in everything we do.

💡Make a difference: We focus on impact, helping our customers, colleagues, and communities succeed.

About the role

As a Business Analyst, you will be at the forefront of transforming the way SME's access funding. You will work closely with stakeholders from across the bank to gather, analyse and document business requirements, then work within a cross functional squad to define and deliver improvements to our lending products and processes. You will help us deliver faster, better and more transparent lending decisions to our brokers and borrowers, all while ensuring we comply with regulatory standards. You will implmenent best practices from the technology, banking and fintech industries, ensuring our product development processes are agile, efficient and customer focused.

Key Responsibilities

Map lending journeys to identify customer pain points, process inefficiencies and opportunities for improvements.
Plan and facilitate workshops with cross-functional teams to gather align objectives and analyse business requirements.
Document these requirements into clear, comprehensive product specifications and user stories ready for development.
Collaborate with stakeholders to ensure proposed solutions align with business needs and expectations.
Work closely with team members to design, test, and implement solutions that meet defined business objectives.
Promote a culture of continuous improvement by identifying opportunities for enhancement and embedding best practices.

Corporate Responsibilities
Read and follow all relevant company policies and procedures.
Adhere to all risk-related responsibilities applicable to your role, as set out in the Risk Management Policy.
Abide by all compliance and financial crime related policies, procedures and reporting obligations applicable to your role.

Required Skills & Experience

Experience as a business analyst in banking, fintech and lending preferred, but not essential
Understanding of business process modeling and requirements gathering techniques
Excellent communication and stakeholder management skills
Desire to work within agile cross-functional teams on change initiatives
Knowledge of the SME lending market, customer/broker needs and end-to-end lending processes
Experience working within a regulated environment, ensuring compliance with Consumer Duty and other relevant regulations

Why Join?

At Recognise Bank, we're building more than a bank — we’re creating a culture where people feel empowered to make a difference 💡, supported to be brilliant ✨ with a can do will do attitude, and trusted to do the right thing 🤝.

We believe that when our people thrive, so do our customers. That’s why we invest in an environment that reflects our values and supports your growth, flexibility, and wellbeing.

Here’s what you can look forward to:

🌴 Competitive Time Off – Generous annual leave plus bank holidays to rest, recharge, and enjoy life outside of work.

🌍 Work From Anywhere – Up to 4 weeks per year to work remotely from anywhere in the world.

📚 Learning & Development – Tailored training and support to grow your skills and achieve your professional goals.

🏠 Hybrid Working – To support your work-life balance, we offer a hybrid working model with 3 days in the office and 2 days remote.

🩺 Private Medical Care with Vitality – Comprehensive healthcare including optical and dental coverage to keep you healthy.

💼 Enhanced Pension Scheme – Helping you plan and save for a secure future.

👶 Maternity, Paternity & Adoption Pay – Supporting you and your family during important life moments.

🎉 Discretionary Company Bonus – Rewarding your contribution to our shared success.

If you're curious, driven, and ready to be part of something meaningful — where your ideas matter, your growth is supported, and your work makes a real impact — then we’d love to hear from you.

Recognise Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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The Company

HQ: London

65 Employees

Year Founded: 2017

What We Do

Recognise Bank was founded in 2017 by experienced business owners who recognised the disconnect between traditional business banking and the needs of modern SMEs.

We were frustrated with the lack of understanding, certainty and flexibility offered within the industry. In short, we believed that we could build a better bank. And so, we did. We received our banking licence in 2021 and quickly grew our community of loyal business and personal customers, with the help of our dedicated, diverse, and expert team.

Recognising our customers is at the heart of what we do. Today, our hard work and customer centricity is demonstrated by our excellent rating on Trustpilot. We offer a range of award-winning, secure FSCS protected savings accounts with competitive interest rates for individuals and businesses alike.

Recognise Bank is authorised by the Prudential Regulatory Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulatory Authority (PRA). Our eligible saving products are protected by the Financial Services Compensation Scheme (FSCS) up to £85,000 for individuals and businesses and £170,000 for joint accounts.

We also offer a range of specialist lending products, and we aim to be as flexible as possible with all of our offerings and services, no matter what your business needs. It’s why our customers, brokers and partners love working with us.

🌟 Rated ‘Excellent’ on Trustpilot
🌟 Rated 4.88/5 on Smart Money People
🌟 Rated 4.6/5 on Google
🏆‘Commended’ for the Best Business Variable Rate Deposit Account Provider at the 2024 Business Moneyfacts Awards
🥇Winner of the Best Monthly Interest Savings Provider at the 2024 Moneynet Personal Finance Awards