Business Analyst

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Accra, Greater Accra
In-Office
Fintech • Payments • Financial Services
The Role

Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

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Translates business requirements into detailed functional specifications that undergo business stakeholder review.

Responsibilities

Responsibilities Requirement Management
Identify, elicit, and document project/process requirements, using appropriate modeling technique, if required. Analyze requirements and validate with original users, eliminating confusion. Define the testing scripts and verification criteria to ensure requirements are met. Maintain documentation and traceability throughout project.
Data Collection and Analysis
Conduct research using primary data sources, and select information needed for the analysis of key themes and trends.
Analysis of "As Is" and "To Be"
Support and contribute to the documentation of "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required.
Business Requirements Identification
Collect business requirements using a variety of methods, such as interviews, document analysis, workshops, and workflow analysis, to express the requirements
in terms of target user roles and goals.
Feasibility Studies
Contribute to and support feasibility studies from a technological and organizational perspective, and document findings.
Horizon Scanning
Explore and develop a basic understanding of external developments or emerging issues and contribute to the evaluation of their potential impact on, or usefulness to, the organization.
Enterprise Business Analysis
Interpret the business need and identify solution recommendations to business problems at a business unit level.
Business Case
Carry out feasibility and assessment work for proposed and current projects to contribute to the development and continuous review of business cases.
Documentation and Backup
Create and maintain technical and/or user documentation to a high standard, and back up files to ensure instant recovery if problems occur.
Culture of Innovation
Support a culture of innovation by contributing to solutions that boost creativity, innovation, and collaboration, such as idea generation platforms, jam sessions, and hackathons.
Personal Capability Building
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Skills

Action Planning, Application Development, Business Requirements Analysis, Computer Literacy, Data Compilation, Data Controls, Data Management, Data Modeling, Executing Plans, Gap Analysis, IT Network Security, Management Reporting, Market Analysis, Policies & Procedures, User Requirements Documentation

Competencies

Action OrientedCollaboratesCultivates InnovationCustomer FocusDrives EngagementDrives ResultsManages AmbiguityManages Complexity

Education

Bachelors Degree (B)

Closing Date

23 December 2025 , 23:59

The Old Mutual Story!

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The Company
Gauteng
12,448 Employees

What We Do

Old Mutual Limited is a listed company on the Johannesburg Stock Exchange and has secondary listings on the London, Malawi, Namibia and Zimbabwe stock exchanges. As a Pan-African financial services company, we are focused on Africa, her needs and her people.

Together with you, we have educated our children, given more homes warmth and light, empowered small businesses and improved infrastructure in Africa. Our story will continue #WithAfricaForAfrica

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