Business Analyst – Insurance Process Mapping (Healthcare & Insurance)
Location:Riyadh, Saudi Arabia (Onsite)
Engagement Type:6-Month Contract (Extendable)
Start Date:Target – December 1st, 2025
Language Requirement:Arabic-speaking professionals are preferred.
Role Overview:
We are urgently seeking a seasoned Business Analyst to lead a strategic end-to-end process mapping initiative for our Insurance sector client. The engagement covers multiple payer lines — Health, Motor, Life, and Credit Insurance — with a primary objective to assess operational workflows, identify tool and system interventions, and drive digital transformation initiatives.
Key Responsibilities:
Conduct comprehensive process mapping across insurance-side operations including health, motor, life, and credit lines.
Facilitate stakeholder workshops, interviews, and documentation reviews to capture business requirements and workflows.
Identify inefficiencies, redundancies, and areas for process improvement or automation.
Map existing tools, applications, and system touchpoints to understand integration and optimization opportunities.
Recommend suitable digital enablers or automation solutions to enhance process efficiency.
Present findings and recommendations to client leadership through detailed, executive-ready presentations and reports.
Ensure all deliverables and recommendations are aligned with Saudi Arabia’s regulatory frameworks and industry best practices within the payer-side domain.
Qualifications & Skills:
Bachelor’s degree in Business Administration, Information Systems, or related field.
5+ years of experience in business analysis, preferably in Insurance or Healthcare domains.
Proven expertise in process mapping, workflow analysis, and digital transformation projects.
Strong analytical, problem-solving, and communication skills.
Familiarity with Saudi insurance regulatory requirements and digital transformation practices.
Arabic proficiency (spoken and written) is preferred to facilitate communication with local stakeholders.
Additional Information:
Work Location: Onsite – Riyadh, Saudi Arabia
Engagement Type: 6 months (extendable based on performance and project needs)
Start Date: December 1st, 2025
Top Skills
What We Do
Datamatics Technologies (DMT) was established in Dubai. We specialize in providing onsite and offshore professional services, covering the full spectrum of Data Analytics and Data Science domains.
Our experience of working with diverse industry sectors such as Telecoms, Finance, Government and Manufacturing, across multiple regions enables us to engage and deliver for our clients with confidence.
We can offer our full portfolio of services through resource augmentation, managed services, both on T&M or fixed price financial arrangements. Through our end-to-end managed services offering we enable our clients to cut down costs, increase profitability and focus on value addition to their core business activities.
Our project and delivery management team are certified in Agile, PMI and ITIL to ensure the planning and execution are carried out using industry best practices.
We are working with our clients across Middle East and Africa Region.
