Business Analyst

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

As a Business Analyst in this team, you’ll work closely with stakeholders to understand requirements, analyse data and processes, and recommend effective, value-driven solutions leveraging various project methodologies, including agile. This dynamic role encompasses end-to-end responsibilities such as requirements gathering, documentation, coordinating testing activities, and providing post-implementation training and support.

What you’ll do

At the moment, as Business Analyst you will be focused on:

• Meeting with user groups and stakeholders to gather requirements and translate them into functional specifications and user stories.
• Provide context for user stories, answer questions, and ensure alignment with business objectives.
• Facilitating and coordinating Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and Retrospectives.Analysing data, workflows, and metrics to recommend improvements.
• Compiling metrics, creating reporting, and completing data analysis.
• Coordinating and undertaking testing to ensure solution functionality, efficiency, and user-friendliness.
• Preparing and maintaining knowledge artefacts.
• Providing post-implementation training and assistance to users.
• Collaborating across disciplines to continually improve analytical processes and practices.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:
• 3+ years’ experience in a relevant Business Analyst or equivalent role.
• Proven experience with analysis and automation languages, practices, and toolsets.
• Understanding of all aspects of the systems/software development lifecycle.
• Technical knowledge of programming, system design, IT infrastructure, and database concepts.

• Proficient in Agile principles and practices, with a strong understanding of Scrum methodology.
• Excellent communication skills (verbal and written).
• Strong analytical and problem-solving skills.
• Previous experience in business process re-engineering.
• Bachelor’s degree in Business, Accounting, IT, Science, Engineering, Economics or related discipline.
• Experience presenting findings and recommendations to diverse audiences.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size.

It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.