Responsibilities:
- Ideation and Use Case Development: Facilitate workshops and brainstorming sessions with customers to ideate on potential generative AI use cases that align with their strategic goals.
- Requirements Gathering: Collaborate with customer stakeholders to gather and document business requirements for AI implementation projects, ensuring a clear understanding of the desired outcomes and the scope of the project.
- Market Research: Stay informed about the latest trends and advancements in generative AI technologies and identify opportunities for new use cases and applications.
- Analysis and Documentation: Analyze business processes and workflows to identify opportunities for AI value creation. Document findings and create detailed project specifications.
- Project Documentation: Create comprehensive documentation, including use case descriptions, functional requirements, process flows, and data requirements, to guide successful AI project implementation.
- Stakeholder Communication: Serve as a liaison between sales, project management, and technical teams. Facilitate effective communication to ensure alignment and understanding of project goals.
- Collaborate with Corporate Customers: Engage with corporate clients to understand their business objectives, challenges, and opportunities where generative AI can provide value.
- Solution Design: Work closely with technical teams to design Azure-based solutions that meet business needs and align with best practices.
- Risk Assessment: Identify potential risks and challenges associated with AI implementation and propose mitigation strategies.
- Continuous Improvement: Gather feedback from clients and internal teams to continuously improve the ideation, requirements gathering, and implementation processes.
- Other duties, as assigned.
Qualifications:
- At least 2-3 years of work experience as a Business Analyst or similar.
- At least 3-5 years working at a technology company, ideally building a software product from the ground up.
- Strong understanding of business processes and the ability to identify opportunities for AI-driven innovation.
- Excellent communication, facilitation, and interpersonal skills, with the ability to engage with senior-level stakeholders.
- Proven ability to document detailed requirements and translate business needs into technical specifications.
- Familiarity with Microsoft services and cloud computing concepts.
- Familiarity with generative AI concepts, tools, and platforms, highly desired.
- Proven ability to work in a small, fast-paced environment.
- Excellent problem-solving and analytical skills.
- Ability to work independently and as part of a team, with a proactive and collaborative approach to problem-solving.
You Love To:
- Work in a dynamic team environment.
- Learn and deploy modern technologies.
- Perform as a self-starter and manage your own time.
- Analyze and solve tough technical problems by leveraging leading-edge technologies.
- Demonstrate your expertise through a consultative and collaborative approach to building excellent software.
- Interact with clients often and maintain excellent working relationships.
- Participate in monthly company outings and quarterly local service projects.
- Eat lunch as a team every Friday and have your hand at conquering our ping-pong champions.
Top Skills
What We Do
The leading force in the Microsoft cloud, Cloudforce creates, migrates, and maintains custom cloud solutions for businesses and government. In every engagement, Cloudforce serves as a trusted partner to help clients define and refine their technology needs. Cloudforce then crafts and deploys accessible, scalable, and secure solutions to help clients manage and grow their business in efficient and innovative new ways.
Cloudforce staff live and breathe the Microsoft cloud, and provide every customer with the best technology strategy for their organization’s goals and challenges. Cloudforce prizes every business relationship as a new opportunity to connect, collaborate, and help enrich lives—across businesses, across communities, and beyond







