Business Analyst

We are looking for a Business Analyst who wants to delve into the insurance world. In this role, you will work within the Product Development department on our platform Axon. Axon is the Property and Casualty solution we provide for insurance companies to optimise their processes. As a Business Analyst, you will analyse requirements from our customers and developers and translate the requirements into user-friendly software solutions.  

As a Business Analyst, you will bridge the gap between our customers and your Scrum team. You understand customer requirements and anticipate for developments in the insurance market.  

You are able to communicate effectively with different types of target groups. Whether it’s a design session with the customer, or a technical refinement with your team. You translate requirements into solutions which are fit for purpose. You do this with an eye for quality and maintainability.   

Within your team, you help define user stories to implement the changes you have designed. During implementation, you are the sparring partner for developers and testers. In sprint reviews, you present these changes to the customer and collect their feedback.  

 The Axon Product Development department consists of more than 120 colleagues, organised across 9 functional clusters (e.g., Claims, Contracts, Financials, Requests) and 16 Scrum teams. Together, they extend Axon’s functionality and continuously improve the product, ensuring it evolves in line with the changing needs of insurance companies and continues to deliver lasting value to our customers and their policy holders

Check out our blog posts and videos to see what it is like to work at Keylane.   

• You enjoy interacting with customers and technical teams to analyse business problems and translate these into software solutions; 
• You have a proven ability to analyse complex problems, breaking them down into smaller, actionable steps;  
• You have the capacity to effectively convey technical information to both technical and non-technical audiences and to actively listen to and understand others’ perspectives;  
• You are committed to understanding our customers’ needs, pain points, and expectations and using that knowledge to drive product development and improvement;  
• You have a foundational understanding of software development principles, methodologies and technologies;  
• You are fluent in English. Speaking Dutch is an advantage.  
• You are interested in using AI-assisted development tools such as Claude, ChatGPT or Codex as part of your workYou are curious about how AI can improve the way software is designed, developed, tested, reviewed and maintained, and are willing to continuously learn new AI-assisted engineering practices; 
• We consider it a plus if you are: 
• Familiar with the insurance industry; 
• Familiar with data modelling, able to translate information into data structures. 

*A Certificate of Conduct (VOG) and reference check are part of the application process. 

*Each employee within Keylane must follow training on information security and irrespective to the role basic information security responsibilities apply 

• A monthly gross salary between € 3,600 to € 4,600 (Medior) or € 4,350 to € 5,800 (Senior) based on 40 hours per week.
• 8% holiday allowance of your total gross salary;
• A profit share;
• Travel reimbursement: mileage allowance (€ 0.23 per km)or  a NS Business card, which can be used for business and personal usage;
• Option to participate in Lease-a-bike
• 24 holiday days (with the option to buy extra) and 7 inclusion days, which can be exchanged with fixed Dutch national holidays, allowing you to take them when you like;
• A pension scheme, with the option to save extra;
• A comprehensive vitality offer to help you stay healthy.
• A one-year contract that, subject to satisfactory performance, will be converted into a permanent contract;
• Flexibility in working environment. As part of a hybrid working team, you will work partly from home and partly from the office. If you work in the office, a free lunch is waiting for you every day. If you work from home, you will receive a working from home allowance (€ 4 net per day) and internet allowance (€ 35 net per month);
• The possibility of working remotely from abroad for up to 2 months per year;
• The opportunity to develop yourself at our Academy through courses and training, both professionally and personally;
• An active and fun community of ‘Keylaners’. We also have after work drinks at our in-house pub every Thursday.