Business Analyst
Important Information
Location: Kuala Lumpur
Experience: 5 years+
Job Mode: Contract
Work Mode: On-site
Job Summary
Highly motivated and analytical Business Analyst ideal will be responsible for gathering, analyzing, and documenting business requirements, identifying process improvement opportunities, and working closely with stakeholders to deliver effective business solutions. Will act as a bridge between business users and technical teams, ensuring that projects meet business needs and objectives.
Responsibilities & Duties
- Collaborate with stakeholders to gather, analyze, and document detailed business and functional requirements.
- Translate business needs into clear specifications and user stories for development teams.
- Support the development of business cases and project charters.
- Assist in solution design, ensuring alignment with business objectives and technical feasibility.
- Work closely with project managers, developers, testers, and users throughout the project lifecycle.
- Conduct stakeholder meetings, workshops, and presentations to ensure clarity and alignment.
- Support user acceptance testing (UAT) and validate deliverables against requirements.
- Create and maintain documentation such as use cases, process flows, and user manuals.
- Monitor project progress and provide regular updates to stakeholders.
Qualifications & Skills
- Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.
- 5 years of experience as a Business Analyst or in a similar role.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Proficiency with business analysis tools such as JIRA, Confluence, MS Visio.
- Experience working with stakeholders at all levels and managing multiple priorities.
About Encora
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
Top Skills
What We Do
Headquartered in Santa Clara, California, and backed by renowned private equity firms Advent International and Warburg Pincus, Encora is the preferred technology modernization and innovation partner to some of the world’s leading enterprise companies. It provides award-winning digital engineering services including Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. Encora's deep cluster vertical capabilities extend across diverse industries, including HiTech, Healthcare & Life Sciences, Retail & CPG, Energy & Utilities, Banking Financial Services & Insurance, Travel, Hospitality & Logistics, Telecom & Media, Automotive, and other specialized industries.
With over 9,000 associates in 47+ offices and delivery centers across the U.S., Canada, Latin America, Europe, India, and Southeast Asia, Encora delivers nearshore agility to clients anywhere in the world, coupled with expertise at scale in India. Encora’s Cloud-first, Data-first, AI-first approach enables clients to create differentiated enterprise value through technology
