Business Analyst

Job Title: Business Analyst

Location: (including hybrid): Tokyo, Japan

Kaluza reimagines energy to bring net-zero within everyone’s reach. The Kaluza Platform enables energy utilities to unlock the full value of a radically changing energy system and propel us to a future where renewable energy is sustainable, affordable and accessible for all. 

From automating and simplifying core operations including billing to create a lower-cost, higher-engagement experience, to optimising energy usage across smart devices in the home, we turn tough challenges into win-win-win outcomes for customers, suppliers and the energy system.

Kaluza is currently in an exciting growth phase, undergoing the next phase of our international expansion in Japan to further reinforce our capabilities as a globally distributed energy platform.

This means that you would be one of the earliest Kaluza employees on the ground in Japan, working directly with our clients in the region. 

We champion a flexible, hybrid work approach and we find that teams often benefit from coming together at least 2-3 days a week to foster connection and accelerate progress. 

Outside of these collaborative opportunities, we aim to be as flexible as possible to balance work with life.

What will I be doing?

You’ll be joining Kaluza’s Solutions community.  We are a team of people relentlessly focused on helping our clients realise maximum value with Kaluza’s technology and services.

The Business Analyst (BA) is in a client-facing role; they are the translator of our clients’ business needs to the teams configuring our platform. They can straddle the operational and product domains, seamlessly transitioning between these or working across them as required to understand the full picture. We want our platform to solve our clients problems, to provide them with amazing success stories, and to help them evolve their businesses. To do that, we need to understand what matters to them and how our platform can play a major part in this ambition. 

Responsibilities include:

• Eliciting and documenting client needs and bringing these together into coherent artifacts that can be disseminated and passed to product teams
• Process mapping and engineering, with particular focus on elements of processes and journeys that are specific to the client
• Being the authoritative source of information within Kaluza for how the clients’ business processes operate
• Documenting industry processes and mapping interaction points with the Kaluza platform
• Facilitating discovery workshops; bringing together Kaluza’s product and engineering people with the client and promoting collaborative problem-solving
• Working in partnership with the programme manager and client success manager to ensure that platform requirements are delivered to the right quality and solve our clients’ problems

Business Analysts at Kaluza are amazing problem-solvers; they take the highly complex and make it straightforward and understandable; they work within and between engineering teams to ensure cohesive and holistic development.

About You 

Ideally you’ll have/be

• Experience working as an analyst in a technology business crossing operational and product domains
• Adept at defining and shaping requirements across multiple product teams
• Skilled at translating business needs into technical requirements enabling engineering teams to develop solutions iteratively
• High degree of initiative and a commercial, entrepreneurial mindset
• A start-up mentality and ability to self-organise
• Passionate about working with stakeholders across Kaluza and its clients to ensure high levels of engagement and knowledge sharing
• Comfortable with process analysis and design, particularly where processes span multiple teams 
• Great at data analysis yielding insight to inform strategic decision-making
• Proficient at producing visuals to meet the needs of the audience. (i.e. high-level conceptual visuals, low-level detailed visuals and everything in between)
• Working Japanese and English language skills

Kaluza Values

Here at Kaluza we have five core values that guide us as a business: 

We’re on a mission, We build together, We’re inclusive, We get it done, We communicate with purpose.

Our values are not words on a wall — they are at the heart of our culture. They are how we make decisions and how we treat each other. They are concrete and clear, and reflect what we as people, and as a business, really care about.

Kaluza’s vision is to power a world where net-zero is within everyone’s reach. Would you be interested in joining us to help achieve this?

From us you’ll get

We're just getting set up in Japan for the first time, so we'll build out our benefits over time. 

We'll definitely enrol you in Employees’ Pension Insurance, and flexible working options from day 1. 

We'll then build out our benefits and progressive policies over time to ensure your Total Reward package is highly competitive, and that you're well looked after.

We want the best people

We’re keen to meet people from all walks of life — our view is that the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.

We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you.

Find out more about working in Kaluza on our careers page and LinkedIn.