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Department OverviewThe Product Orderability group is responsible for the product, software, and services implementations in CRM, ERP, and Product Lifecycle Management Systems. Group has a global presence in all regions (North America, Europe, and Asia). It is responsible for working with cross-functional teams (Sales, Go-to-Market, Product Management, Engineering, Supply Chain and Services) for end-to-end definition and implementation of product offers and configurations in CRM/ERP systems product orderability from Quoting to Fulfillment products and to provide better user experiences to our end customers, partners, resellers and Salesforce.
Product Orderability group is also investing in onboarding new tools and technologies to drive process automation, enable self-service for our stakeholders, and reduce manual efforts to run our day-to-day operations. We look for the most advanced problem-solvers and leaders in the automation area - like you - to help automate our business processes using various automation concepts like AI, RPAs BOTs etc.
Job Description
Responsibilities include but are not limited to:
Working with cross-functional stakeholders (Product Owners, Sales, Factory, Engineering, etc.) to understand the product requirements/scope and convert it into requirements documents for various ordering systems: Oracle CPQ, Oracle R12 Configurator, MOL, and COF
Responsible to make sure product configurations in the above-mentioned systems are defect-free and orderable
Responsible for finalizing Parts setup and BOM structure in Agile/EBS related to Product Configuration and provide SME level support to cross-functional teams
Partner with developers to explain the requirements and perform testing once development is complete
Work with the factory to make sure product configuration is setup correctly and Sales Orders can be processed error-free
Partner with key stakeholders from Product Management, Engineering, IT, Services, and PLM/EBS team members to gather and analyze requirements and deliver working ERP/CRM implementations
Work in an Agile team environment
Ensures that Product Compliance requirements are met for various regions/countries
Ensures agreed standards are met for Orderability UX
Drive SKU reduction, product cancellation analysis, and offer/structure simplification activities working with Product Management, Engineering and Supply Chain
Identifies opportunities for process simplification and help with automation initiatives within the team
Create test plans, cases, and scripts to ensure that items, BOMs, and configuration rule changes can be verified thoroughly and efficiently
Create/update Requirement documents as needed
Qualifications:
- Bachelor's Degree required, Masters Degree preferred
- 1.5+ years of experience in an analyst role
- Demonstrated experience and understanding of ERP and CRM systems. Experience with Oracle CPQ, EBS and Agile PLM preferred
- Prior experience in driving SKU and Product Structure optimization preferred
- Experience in managing the team with Agile methodology
- Experience with Agile development tools such as JIRA, Confluence
- Able to learn new technology quickly, become the expert, solve the problem, and teach others
- Experience creating business process models and using them to describe business requirements
- Strong requirements gathering and analytical skills
- Excellent written, speaking, and interpersonal skills
- Experience working with remote teams in a global environment.
- Familiar with Agile vs. Waterfall Methodology
- Experiences with Oracle SW products PLM, EBS, and CPQ, Avigilon PLM/SAP preferred
- Experience with Telecommunication domain knowledge preferred
- Knowledge or understanding of some basic software programming language (e.g. SQL, PL/SQL, Google Script) preferred
- Proficiency in one or more ERP and CRM systems, such as Oracle
- Experience in process optimization and automation using various technologies (homegrown, RPA, AI)
Target Base Salary Range: $60,000 - $70,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Basic Requirements
- Bachelor's Degree
- 1.5+ years of experience in an analyst and/or developer role
Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
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What We Do
About Motorola Solutions | Solving for safer
Safety and security are at the heart of everything we do at Motorola Solutions. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations.
Why Work With Us
We are a global family of driven, dynamic people who inspire and support everyone around us to be the best version of themselves. We embrace a “people first” philosophy – and are committed to creating and maintaining a culture of caring and inclusiveness. Are you ready to join our team and be a part of a close-knit community in a big company?
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