Business Analyst

Job Description:

Business Analyst

Cromwell Hospital London, SW5 0TU

Permanent

Salary - Competitive + excellent benefits

Full time 37.5 hours a week

Hybrid – 3 days per week onsite – occasional visits to other sites in central London

We make health happen

Working in our support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

Role Overview

As a Business Analyst you will work with business stakeholders to determine the necessary target operating model and scope business requirements for initiatives in the Cromwell and wider London Diagnostic Centres transformation portfolio. You will then subsequently support the delivery of these initiatives alongside the wider Transformation team.

You’ll help us make health happen by:

• Helping define and iterate the target operating model (TOM) across the dimensions of systems, data, processes and people.
• Partnering effectively with stakeholders to translate business requirements into specific objectives, and from there defining detailed needs and prioritised business requirements.
• Being able to use a variety of techniques (e.g. workshops) to understand, document and confirm the ‘as-is’ and ‘to-be’ business processes (using BPMN), and to elicit and elaborate business requirements.
• Ensuring non-functional requirements are captured.
• Ensuring business process metrics/business outcomes are understood, and that the ‘to-be’ state will enable those metrics/business outcomes.
• Supporting the effective delivery of programmes and projects to provide optimal outcomes and enable the organisation to deliver its strategy.
• Supporting business readiness activity associated with projects to ensure the change is adopted and embedded in business as usual.
• Promoting a customer centric culture through managing change, partners, processes and empowering team to do what is best for the internal and external customer.
• Creating and managing optimised documentation for all change and project assignments.

Key Skills / Qualifications needed for this role:

• Expert knowledge of business process analysis (including BPMN).
• Good knowledge of Agile (Scrum) and tools and techniques such as UML, Behaviour Driven Development, Kanban, MS Visio, MS Project and data modelling.
• Excellent stakeholder management and communication skills at all levels
• Commercial awareness and negotiation skills
• Evidence of complex analysis and understanding of business requirements in order to establish suitable business process and systems solutions.
• Evidence a background of successful change delivery within the Healthcare and/or other regulated industries.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
• Enhanced pension and life insurance
• Support with travel costs via a season ticket loan or cycle2work
• Discounted access to online gym sessions
• Annual performance-based bonus
• Bupa health insurance as a benefit in kind
• Option to join dental insurance scheme at a discounted rate
• Access to our Digital GP platform on you mobile
• Emotional wellbeing support
• Access to family mental health line
• Financial wellbeing channels
• Support for carers

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

At Bupa we strive to ensure all our of customers, patients and staff are safe.  All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately.

For further information, please contact [email protected] 

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