Business Analyst

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Gurugram, Haryana
In-Office
Fintech • Payments • Financial Services
The Role

Join us as a Business Analyst

  • Take on a critical role supporting the bank to achieve customer advocacy by eliciting and understanding the internal and external customer needs
  • You'll be working in a vibrant, forward looking team and helping us to shape the future of our business
  • It’s a great chance to hit the ground running, take advantage of our development opportunities, and advance your career
  • We're offering this role at associate level
What you'll do

In your new role, you’ll be producing business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy. In the course of your work, we’ll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions.

You’ll also be:

  • Capturing, validating and documenting business and system requirements and making sure that they’re in line with key strategic principles
  • Interacting with customers, key stakeholders and the team to obtain and document functional and non-functional needs
  • Analysing existing system documentation to summarise existing system functionality as it relates to the work at hand
  • Supporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team
The skills you'll need

You’ll need to hold an appropriate business analyst certification, such as BAX, CPRE and CBAP. Additionally, you’ll have an analytical mindset, with strong organisational skills and the ability to prioritise your work.

You’ll also need:

  • Experience of applying business analysis tools and techniques
  • A good understanding of Agile values, principles and methodologies with experience of working within an Agile environment
  • Good communication skills, with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
  • Good collaboration and stakeholder management skills

Hours

45

Job Posting Closing Date:

08/07/2025

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The Company
HQ: Bengaluru, Karnataka
40,000 Employees
Year Founded: 1970

What We Do

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate.

As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these.

Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence.

One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025.

We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.

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