Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.
Job DescriptionMain responsibilities
- Gather and translate business requirements into detailed functional and technical specifications.
- Actively escalates issues to Service Manager and Software Developer Lead.
- Users support: Analyze and troubleshoot system issues, provide training and support to users. Liaise with network administrators, system analysts, and software engineers to assist in resolving problems with software products or company software systems.
- Actively participate in ATLAS Deployment/Rollout activities as per the project requirements.
- System Configuration, User trainings and hyper care support activities for Deployment/Rollout projects.
- Analyze, Clean-up and Migrate Master Data and Transactional data from Legacy to Target systems
- Support: Part of the global Support team that is required to provide Support expertise on complex functional topics. Act as the escalation contact to regional Support teams within the same time-zone
- For issues requiring development changes, categorize them based on impact/urgency and re-assign to respective development teams
- Requirements Management: requirements gathering, understanding and documentation of business requirements.
- Functional and technical Specifications: Review and finalize functional specifications. Refine with Dev team.
- Testing and process Improvement: Identification of process gaps and providing improvement plans to the Build and Run processes.
Education and experience:
- Bachelor’s or master’s degree in business or computer science
- 5 (plus) years of strong technical or operational experience in financial or trading systems and a successful history of project plan completion
- Experience analyzing, implementing, and supporting enterprise business systems.
- Experience in participating in cross-functional project teams’ environment; ability to perform in various roles from individual contributor to a leadership role; ability to contribute to planning, organization and managing of project teams using a structured delivery methodology.
- Experience establishing and maintaining effective working relationships with other business organizations; successful experience in working with diverse groups of people in a problem-solving environment.
- Experience working in a global team spread across the world
Technical& Functional skills
- Business analysis, story writing, backlog management.
- Incident analysis and incident management.
- Enhanced query with SQL.
- Understanding of basic (API) data integration and database (SQL) concepts.
Personal skills:
- Excellent written and oral communication skills (in English)
- Quick learner on new domains, ramp up on knowledge curve easily, ability to work independently and with little prompting.
- Curiosity and eagerness for exploring and understanding complex business processes.
- Deep critical thinking attitude to be able to manage ambiguity and complexity comfortably.
- Excellent teamwork, communication & collaboration skills.
- Strong analysis, synthesis, and communication capacity (written and oral), ability to negotiate and influence both internally and externally.
- Inclination to make improvements, find new ideas and challenge the status quo.
- Excellent in execution with natural sense of duty and urgency to drive the change.
Additional Information for the job
Diversity & Inclusion
LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.
LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.
Sustainability
Sustainable value is at the heart of our purpose as a company.
We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us
What We Offer
We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.
Our Benefits
- 25 annual paid leave
- Flexible working hours
- Food vouchers
- Transportation allowance
- Additional medical & dental insurance
- Life insurance
- Sports card with 90/10 coverage
- Various learning & development opportunities
- Yearly performance evaluation plans
- Social clubs & Wellbeing initiatives
- Team buildings & social events
- Employee Referral Program
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What We Do
Louis Dreyfus Company is a leading merchant and processor of agricultural goods. We leverage our global reach and extensive asset network to serve our customers and consumers around the world, delivering the right products to the right location, at the right time – safely, responsibly and reliably. Our activities span the entire value chain from farm to fork, across a broad range of business lines (platforms). Since 1851 our portfolio has grown to include Grains & Oilseeds, Carbon Solutions, Food & Feed Solutions, Coffee, Cotton, Juice, Rice, Sugar, Freight and Global Markets. We help feed and clothe some 500 million people every year by originating, processing and transporting approximately 80 million tons of products. Structured as a matrix organization of six geographical regions and eight platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 17,000 people globally. For more information, visit www.ldc.com.
