Business Analyst

Title                     Business Analyst

Department        Technology German Platform and Advisory

Location              Kronberg Germany

We share a commitment to making things better for clients and each other. We continually explore new technology and different ways of working to put our clients first. So bring your boldest ideas to our Business Analytics team and feel like you’re making progress.

About your team

Be part of a growing team which is heading towards a technical modernization programme and bring in own ideas and experience. In this role you will be part of an cross-functional team and help deliver new customer experiences which will serve thousands of customers and forms a crucial part of FFBs growth strategy. In addition you will act as a relationship manager between business and technical teams and be part of an agile development team.

About your role

• Perform process analysis and improvements
• Responsible for end-user applications (Advised and Personal Investors) in close and constant cooperation with various business and senior stakeholders, including:
  • Gathering and analyzing relevant data to help take informed decisions
  • Developing concepts and solutions
  • Supporting the implementation of policies, procedures and solutions for compliance with regulatory and legal requirements
  • Clarifying technical issues and error analysis in ongoing operations
  • Ensuring the sustainability and quality for the solutions, that will be built

• Support cross-functional agile development teams, including:
  • Analyzing, detailing and formalizing complex requirements to form a solution design from a user & business perspective
  • Developing optimal user experience by defining user stories, acceptance criteria and executing test cases
  • Defining and monitoring KPIs
  • Quality assurance and documentation in collaboration tools such as Atlassian Jira and/or Confluence
  • Creation of training materials / conducting internal training sessions
  • Work according to the principles of "user-centered development", validating assumptions and testing prototypes to ensure a holistic user experience
• Continuous improvement of processes and interfaces in the interests of users
• Hybrid working atmosphere (min 2 days per week in office)

About you

• Professional experience in banking or other financial service area with experience in working in agile environments / teams and in the field of digital web applications
• Passion for analytical skills and gathering data
• Customer centric mindset, with ability to manage customer expectations, customer-focused & service oriented
• Flexible and positive attitude - with “can-do” approach, a self-starter that ”can think on your feet”
• Excellent team player with a disciplined and conscientious approach
• Excellent communication skills in German and English
• Experience in Atlassian Jira and/or Confluence (preferable)

Feel rewarded

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.