Business Analyst

Job Information:

Business Analyst

Computrition - Jonas Software

THE COMPANY

Computrition, Inc. is the leading provider of fully integrated foodservice and nutrition management software systems. With over forty years in the hospitality and healthcare industries, Computrition is an international company with offices throughout the United States and Canada. 

Computrition's all-encompassing software systems are designed to increase efficiency and productivity in the foodservice and/or nutrition services operation. We provide menu management, inventory control, nutrition office management, nutrient analysis, point of sale and more. Put your nutrition and food knowledge to use in a unique setting. Computrition allows you to creatively use computers in nutrition and food service.  

POSITION 

The Business Analyst’ position will report directly to the Sr. Director of Products on the Product Management team.  This is a full-time remote position.   

This position requires an enthusiastic, self-motivated, dedicated, focused, and detail-oriented individual who can use their analytical and logical skills to solve real world business challenges, analyze and gather requirements, recommend, and streamline processes, and contribute to the delivery of products and solutions that contribute to the overall success of the company. 

The Business Analyst will act as the liaison between the Product Management and R&D teams. They will work closely with the Product Manager(s) who will define the features to be added to upcoming releases.  This role may span multiple products at Computrition. 

JOB RESPONSIBILITIES

The core responsibilities of the position include:

• Ability to partner with the stakeholders to thoroughly understand the customer journey and enhance their business objectives.  
• Gather, organize, lead discussions, and document the necessary business and technical requirements needed to deliver a detailed user story to the development team. 
• Participate in team brainstorming and problem solving/design sessions.   

• Be accountable to effectively ‘own’ the projects you are supporting – including understanding its user experience and business impact from end to end, as well as functioning as a subject matter expert for the product’s growth and success.  
• Enter and update stories in Azure DevOps.  
• Attend the Daily Scrums, Sprint Planning, Sprint Demos, and Sprint Retrospective meetings for their associated projects. 
• Organize and conduct regular story refinement sessions with their Development Team(s). 
• Review and provide commentary on all internal and external user documentation and materials.  

• Support projects that require research and analysis, including discussions and follow-up. 
• Assist in the Product Management  Team’s escalation and triage process. 
• Specific to this role: have a strong understanding of our software products and be willing to learn more about our personas.

JOB QUALIFICATIONS

• Bachelor's degree
• Excellent verbal and written communication skills
• Experience with use of Hospitality Suite strongly recommended
• Ability to handle multiple duties associated with a project life cycle
• Ability to interact professionally with a diverse group of stakeholders, including Sr. Leaders, Product Managers, Application Users, and Software Developers.
• Ability to communicate and collaborate effectively
• Strong analytical skills required, including an extensive understanding of how to interpret business needs and translate them into requirements
• Ability to work effectively with Microsoft products to create encompassing documentation that provides the necessary level of detail to both the business and technical communities.
• Have a positive, team-oriented attitude and work ethic
• Excellent Organizational Skills

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                                                                                    Business Unit:Computrition                                                                                    Scheduled Weekly Hours:40                                                                                    Number of Openings Available:1                                                                                    Worker Type:Regular                                                                                 More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals.  Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa.  Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.

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