Computrition, Inc.
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The Technical Support Specialist provides implementation and ongoing support for proprietary software applications, troubleshoots HL7 interface messages, and works with various web-based applications. Responsibilities include server installations, managing on-call support, and collaborating with development and project management teams to resolve issues.
The Oracle Database Administrator will provide on-call support, troubleshoot technical issues, and assist application and development teams. Responsibilities include deploying databases, testing software patches, implementing automation, monitoring database health, and handling backup and restores using Oracle RMAN.
The Point-of-Sale Support Specialist will provide application and technical support for customers using the POS Retail Sales Solution. Responsibilities include troubleshooting software and hardware issues, training customers, maintaining documentation, and managing escalated customer accounts. This role requires excellent problem-solving skills and the ability to work independently in a hybrid environment.
The Helpdesk Analyst position at Computrition INC in Bedford, MA, USA requires providing Tier 1 support for technical issues, maintaining workstations, administering end user accounts, and providing training on new systems. The candidate must have working knowledge of Windows, Server OS, Linux Systems, and experience in application support with various Microsoft and Cisco technologies.
Providing Tier 1 technical support for software and Windows operating systems, maintaining end user accounts, coordinating IT tasks for onboarding, and training end users on new systems. Proficient in Microsoft Office products and basic network troubleshooting. College diploma or university degree in technical field with 1-2 years of experience required.