The Business Analyst is the primary liaison between the business community, technology organization and external partners for all project requirements. As Business Analyst, you will be responsible for translating business objectives into business and technical requirements to achieve desired outcomes.
You will work closely with business teams on the design, development, and deployment of software applications. Our Business Analysts wear many hats on projects and are responsible for everything, from gathering, analyzing, documenting and communicating business needs and requirements, assisting in training and quality assurance. We are looking for a highly effective communicator who thrives working in a collaborative and relational manner.
Are you a good fit?
- You have hands-on experience working as a Business Analyst in the IT, Tech, and/or Utilities space.
- You are able to execute independently with minimal guidance.
- You invest relationally to drive collaborative wins.
- You are an action-oriented problem-solver.
- You are passionate about serving as a fuel for good.
Responsibilities
- Support business and functional applications by analyzing and documenting processes and translating business objectives into clear technical requirements.
- Define acceptance criteria for user stories to guide development and testing.
- Partner collaboratively with cross-functional roles and in a shared ownership model to achieve outcomes.
- Work with vendors or partners to manage the successful integration of tools that power the customer experience.
- Consult with internal customers to identify, analyze, refine, and document business and functional requirements.
- Identify solutions and varied approaches that ensure the technical implementation meets business objectives.
- Perform business impact analysis and develop a risk mitigation strategy for system / process changes.
- Identify requirements for testing, develop test plans, and work with team members to develop test scripts.
- Participate in cross-functional project work; lead a variety of project activities.
- Work closely with software development and quality assurance teams.
- Review operational procedures and methods, map current & future business processes, define and analyze business activities, identify best practices, and recommend improvements.
- Support defect analysis and resolution.
Experience
- Minimum 3 years experience working as a Business Analyst or in a related field.
- ECBA, CCBA certification(s) preferred.
- Highly effective at eliciting requirements, interpretation and business process modeling
- A seasoned, experienced professional with a full understanding of their area of specialization.
- History of supporting successful project launches.
- Proficient in Visio, Lucid, Azure Dev Ops, or similar a plus.
- Preferred Experience
- Excellent communication skills for diverse stakeholders, including an executive audience.
- Experience working with customer information applications, billing and/or voice recognition software is a plus.
- Facilitation experience working with vendors, business users, and customers.
- A background working with agile methodologies, including all agile ceremonies, and the demonstration of a "continuous improvement" mindset.
Location Requirements: Atlanta, GA or Gainesville, FL
Pay range is commensurate with education, experience, specialized skills or certifications, etc.
Gas South Pay Range
$94,296—$105,390 USD
At Gas South our employees bring their boldest ideas and most authentic selves to work, no matter their title, position or background. We understand that our people are our most valuable assets. So, we treat them that way, with competitive benefits, flexible schedule options, and a fun, casual atmosphere.
Benefits for full-time employees include:
- Full medical, dental, and vision coverage
- Employer-paid life and disability coverage
- Annual employer contributions of up to 12.5% to your 401k
- Remote work options available based on business needs
- Annual performance incentive is a % of annual benchmark based on position level
- Paid four-week sabbatical every five years
- Opportunities to volunteer in the community
- Education assistance up to $5250 per year
What We Do
Gas South is the largest retail natural gas provider in the Southeast.
In December 2020, Gas South acquired Infinite Energy and now serves over 425,000 residential, business and governmental customers throughout the Southeast. While growing in size, our purpose remains the same, to “Be A Fuel For Good”. We’re dedicated to putting people first in everything we do.
That means we offer low rates with no deposit, exceptional customer service and our commitment to give 5% of profits to support children in need.
We’re also committed to investing in our employees. By encouraging our associates to grow in their careers, we can make our employees’ lives better—and that makes Gas South better. Since 2016, we’ve been recognized as one of the “Top Workplaces in Atlanta” four times by the Atlanta Journal-Constitution. We approach every day knowing we have an opportunity to make a difference, and the difference is good.
Gas South is a wholly owned subsidiary of Cobb EMC, one of the country’s largest electric cooperatives. For more information, visit GasSouth.com.
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