Business Analyst

About Face Reality

Face Reality Skincare was created with one goal: to give people clear skin and confidence. With over 50 million people suffering from the physical and emotional toll of acne, we made it our mission to develop an effective way to achieve clear skin through adaptive, expert guidance by trained estheticians and premium formulas that use only tested, safe ingredients. We are dedicated to giving not just real results but celebrating people and their skin at every part of their journey. Face Reality is experiencing very high, multi-year growth, and expects to continue this growth for years to come.  We’re seeking outstanding people who can help contribute to and lead this growth.

Our Core Values

Integrity, Inclusive, Collaborative, Adaptive, Accessible

Our supportive business model ensures that everyone has a clear path to success and growth. We foster an inclusive space in which people are valued for who they are and are encouraged to collaborate to see goals fully realized. Fostering an open, honest culture gives us the opportunity to achieve greater trust internally and externally. Remaining flexible and adaptive allows us to remain responsive to the ever-changing world. Doing right, even if it is difficult, is of the utmost importance.

The Opportunity

The Business Analyst will be responsible for analyzing, interpreting, and visualizing data using multiple data sources. The Business Analyst will guide our company in making data-driven decisions to help support our rapid growth. This role will work closely with cross-functional partners and report directly to the Director of Finance and Analytics. Success will depend on the ability to transform data into goal-driven, actionable insights for Management, supporting the strategic decision process. This is a Hybrid position where you would work on-site in Danville Tuesdays-Thursdays. *Please note that we are not in a position to support Visas at this time.

Responsibilities:

• Perform quantitative analysis using various tools, platforms, internal and external data sources, including revenues, industry, and behavioral data 
• Develop and create rich interactive visualizations through data interpretation and analysis integrating various reporting components from multiple data sources 
• Develop dashboards, reports, and customized analyses using SQL, Excel and PowerBI
• KPI metric development and maintenance
• Monitor and report trends regarding all KPIs and success metrics 
• Collaborate with the Technical Operations Team on the strategic development of the data warehouse identifying and revising reporting requirements 
• Successfully communicate actionable findings and implications 
• Identify, analyze, and interpret trends in complex data sets 
• Set up cohort analysis to support exploration of customer activation trends and life cycle 
• Partner with cross-functional teams to assess and prioritize business and analytical needs. Clearly articulate data-backed answers to key questions 
• Identify, define, and implement new data-driven strategies and processes for the organization 
• Identify and gather relevant data, analysis of that data, and then insights that guide recommendations 
• Develop and maintain a process for continuously monitoring and improving data health and integrity 
• Assist in training end-users on newly created dashboards and reports 

We are looking for a Business Analyst who:

• Understands financial reporting and has strong analytical skills 
• Ability to communicate a compelling story verbally and visually with data 
• Has the ability to succeed in a rapidly growing business environment, where business processes are not always intact, while recognizing the need for new processes 
• Must be analytically curious to explore and resolve data issues, to synthesize disparate data to mine and communicate not only data but insights 
• Develops strong working relationships with colleagues across departments and seniority levels 
• Has excellent organizational skills 
• Ability to work with cross-functional teams to assess goals and priorities 
• Comfort interacting with senior management, acting as a cross functional partner 
• Applies creativity in generating solutions to problems 
• Outstanding written and verbal communication skills 

The Qualifications:

• Bachelor’s degree in a relevant field
• 5+ years of professional experience in data analytics, including proficiency with analytical software and business intelligence tools 
• Proven experience creating reports and dashboards using visualization tools, preferably PowerBI
• Proficiency in Excel, including advanced functions such as SUMIFS, VLOOKUP, XLOOKUP, and creating Pivot Tables for data analysis and reporting
• Strong SQL skills
• The ability to learn other analytical tools as needed 
• Practices outstanding attention to detail 
• Drives for results and is results oriented 
• Ability to work in a fast-paced environment and the ability to handle various tasks simultaneously 
• Skincare/Beauty experience a plus 

Physical Demands:

• Must be able to lift and carry objects weighing up to 25 pounds
• Ability to stand, walk, and bend for extended periods
• Excellent hand-eye coordination and manual dexterity
• Ability to move around the office including stooping, crouching, and/or kneeling to troubleshoot issues
• Must possess a valid driver’s license and have a clean driving record
• Ability to perform repetitive tasks with accuracy and attention to detail
• Must be able to communicate effectively in verbal and written form
• Comfortable lifting, pushing, and pulling equipment and materials
• Comfortable using a computer, keyboard, and mouse

Must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

At Face Reality you will have an opportunity to:

• Partake in and contribute to a high-growth brand journey
• Be part of a high performing growing team
• Contribute to executing initiatives across professional channels

Salary Range: $90k-$110k plus bonus and full benefits package