Business Analyst

| United States | Remote
Employer Provided Salary: 100,000-115,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Today, our 700+ team members across the globe are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.


We are looking for a driven and intelligent individual to join our growing Product team. Opportunity awaits the right person eager to fuel HHAeXchange’s growth with a combination of focus on big picture strategy and seamless tactical execution of roadmaps and release plans through Agile Product Management & Development best practices.


In this pivotal role, you will be responsible for translating business requirements into clear product specifications, fostering collaboration between stakeholders, and ensuring the successful delivery of products. As the bridge between business and technology, you will play a critical role in driving the product roadmap, managing priorities, and delivering exceptional products that meet our customers' needs.


To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Essential Job Duties

  • Maintain the product backlog, ensuring stories are not committed with insufficient details or reviewing with the business groups involved.
  • Document workflows and detailed functional requirements for the engineering team. Provide guidance on expected acceptance criteria to QA teams.
  • Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Making good decisions and solving problems while under pressure.
  • Attitude & Teamwork: Must be a team player willing both to steer the team towards success and to fully support the team when others are steering.
  • Analyzing Data or Information: Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
  • Facilitate Agile development processes, including backlog grooming, sprint planning, and prioritization, to ensure efficient delivery of high-quality products.
  • Be self-accountable for your product domain’s effectiveness in achieving broader strategic business objectives by formulating and executing product strategies, roadmaps, and release plans. 
  • Develop a deep understanding of your product’s target markets, features and functionality, limitations, opportunities, buyer/user personas, competitive advantages, threats, etc. 
  • Collaborate directly with 3rd party vendors and partners consuming and integrating with HHAeXchange products and services. 

Other Job Duties

  • Other duties as assigned by supervisor or HHAeXchange leader. 

Travel Requirements

  • Travel 10%, including overnight travel

Required Education, Experience, Certifications and Skills

  • 3 years of experience in Product Management, preferably in health IT vendor space with experience in both strategic and tactical capacities. 
  • Ability to develop strong working relationships and assert influence across departments to manage stakeholder expectations and drive the overall success of the product. 
  • In-depth understanding of Agile Product Management and Development principles. Classroom Agile/Scrum training or certification a plus. 
  • Familiarity with SaaS business model and associated product health metrics along with configuration and self-service design concepts. 
  • Working experience with Jira, Confluence, Aha!, or similar Agile software development tools. 
  • Ability to build strong relationships with internal team members and external customers. 
  • Proven track record in facilitating software development through requirement elicitation & quality assurance.
  • Expertise in user story writing and product backlog management using JIRA, Confluence, or equivalent tools.
  • Experience in introducing and enriching governance practices around the SDLC
  • Healthcare clinic setting operations experience highly preferred
  • Experience in documenting clinical workflows for patients or providers

The base salary range for this US-based, full-time, and exempt position is $100,000-$115,000, not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values.


This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.

HHAeXchange is an equal opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law. 

More Information on HHAeXchange
HHAeXchange operates in the Healthtech industry. The company is located in New York, NY. HHAeXchange was founded in 2008. It has 502 total employees. To see all 13 open jobs at HHAeXchange, click here.
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